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  • [Question] Disney Express Question

    Hi everyone,

    I've just booked a last minute deal to go visit my little bro, now he is working at the park. I booked the hotel and tickets online at disneylandparis.co.uk and tried to book the eurostar with this package but it said there was no availabilty on the train.

    However, I went onto the eurostar website and found there was, so booked the two seperately. Now I am wondering if I still benefit from Disney Express or if I have to pay the 18 euro's per adult for the service??? Is it worth me calling disney customer service and asking?

  • #2
    Re: Disney Express Question

    Originally posted by Pinkflutterby View Post
    Is it worth me calling disney customer service and asking?
    Yes
    WDW - 1987 & 1991
    DLP - 1996, 2004, 2006 & 2007
    DLR - October 2011




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    • #3
      Re: Disney Express Question

      You will sadly have to pay extra if you want to use the service. Personally I don't think it worth while. There are lockers at the train station, though I find nipping to the hotels easy too.
      Let's put the Walt back in Disney!




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      • #4
        Re: Disney Express Question

        We paid for Disney Express and it was well worth it for us! But then after hauling our luggage around Liverpool, London, and Lillie we were more than happy to get rid of it!

        The CM working was very helpful as well. In a matter of minutues we had our luggage checked in and our park tickets in hand.
        WDW: 1981, 1986, 2008, 2012
        DLR: 1999, 2009
        DLP: 2010

        Like the Beatles? Check out my blog Meet the Beatles for Real
        http://meetthebeatlesforreal.blogspot.com/

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        • #5
          Re: Disney Express Question

          I spoke to someone in customer service and they said a manager will be contacting me about this. I kicked up a fuss when I pointed out their website left me with no other option but to book direct and that I would have happily booked with them if it had let me.

          Worse comes to worse my bro and I will run to the hotel and check in, leaving everyone else in the village until we can all go into the park together, don't see the point in paying 16 euro's each for it.

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          • #6
            Re: Disney Express Question

            When I had the opportunity to use this service, the queue at the station was so long that we didn't bother.
            WDW - 1987 & 1991
            DLP - 1996, 2004, 2006 & 2007
            DLR - October 2011




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            • #7
              Re: Disney Express Question

              I have used it in the past, but more often than not, don't pay the extra for it.
              It is a nice luxury, but not a big hassle to take the bags to the hotel.

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              • #8
                Re: Disney Express Question

                None of you will be surprised to here I still havn't had a call back yet.

                I'm starting to think it's going to be easier going straight to the hotel. Does the whole party need to be there for check in or could I leave my party in the village and check in alone? Reason I ask if that my mum is in a wheelchair and the thought of having to get her on the bus, then off the bus etc is a nightmare.

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                • #9
                  Re: Disney Express Question

                  Hilariously I never did get a call from the manager at the call centre. When I caved and phoned them they denied all knowledge of my original call....trying not to get angry as I am really looking forward to my holiday!

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