We have booked this hotel for Mar 3 - 10 and it's the one to the south, next to Anaheim Gardenwalk mall. I emailed the hotel after booking, requesting a microwave and a fridge in the room and I got a reply later that day telling me that they would do their best to accomodate us. The next day, I realized that they have an upper floor accessed only by stairs and because I have mobility issues and will be renting a scooter, this would be a problem if we were assigned an upper floor room. I emailed again and asked for a ground floor room, explaining the situation. Literally within minutes, he replied back, telling me that a ground floor room will be reserved for us. So far, I am impressed with the level of service, assuming we actually get the room we've asked for and the microwave and the fridge when we show up. This place got decent reviews on Tripadvisor. Does anyone else have any experience with this hotel? Any thoughts or suggestions?
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Super 8 on Katella
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