This past weekend I was at the parks with my sister and my niece and nephew. Both kids LOVE animals so I decided that Rainforest Cafe would be a excelent choice to take them for lunch. We walked in at about 1 p.m. and waited for a server at the desk, walks up to the desk and prints out a reciept for the 4 of us, after walking up to the second level of the restaraunt we were quickly seated and were asked for drinks, ordered our drinks and engaged in conversation with my niece and nephew, I did notice at this point that we were the only people seated on this level, I didnt know if there were people seated on any other levels, so we are sitting there and our server gets to our table and asks if we would like a appitizer to start off with, we decline the offer, our server grabs a menue at our table and starts listing all the great appitizers listed, I again politely declined his offer, so he lets me know that if I changed my mind he'd be happy to take my order... Pushing sales are we? About 30 minutes.. YES 30 MINUTES!! Go by before he returns to take our orders by this time I made the choice to just get an appitizer just so we could get out of the place, I ordered Buffalo Wings for the group. This time 1 HOUR goes by and finally our food arrives with 3 WINGS on the plate. I then made the choice to ask for the recipt, after another 25 minutes goes by the bill finally comes, my group and I get up from the table and walk down to the floor level and just the person I wanted to see, the manager. I let him know of the horrible service that his employees are providing I then showed him the bill and kindly let him know that my drinks(cause that was literally our meal) are on his restaraunt and that I refuse to pay a dime, we then walked out, we headed over to Jazz Kitchen express and enjoyed a delicious meal. This restaraunt has been in decline for sometime now and I should have known better before taking my family there, it seems as though it has finally hit rock bottom
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Most users ever online was 3,719 at 09:15 AM on 07-20-2012.