While at Disney World yesterday my 17yo brother experienced what had to feel like the worst thing that has ever happened to him at a Disney park before. My family(consisting of my mom, my aunt, my 19yo sister, my 17yo brother who is in a wheelchair, and my 10yo brother) went through the exit as they normally would to get on Peter Pan's Flight. The cast member there asked my mom if my brother could get onto the ride vehicle quickly. My mom said that he couldn't and that in the past they have stopped the ride for my brother to crawl on. At this point the cast member told my mom that they could not stop the ride for my brother and that my brother could not get on the ride unless he could get on in the normal amount of time that the ride is stopped at the exit. My brother, who has behavior problems, began cursing about not getting on the ride. My mom was getting fairly upset too and asked to speak to a manager. The manager told her the same thing. My mom was so upset that she threatened to do something that in all our years of going to Disneyland she swore she would never do...sue Disney. Now, in our family, Disney is sacred. My sister has cut the side of her face and had to go to the nurses station after falling on Tom Sawyer Island. My brother (only 4 months ago) was getting off of Big Thunder Mountain and cut the end of his finger and was bleeding profusely because of a sharp edge on the wood. My Grandma has fallen and "couldn't get up" while getting into Pirates of the Caribbean....and my mom has had to make a trip herself to the nurses station at Disneyland when she got an ash in her eye from Fantasmic! and couldn't see for a few days...and my mom was so confident that none of this was on purpose and truly believes in the magic of Disney that she swore she would NEVER sue Disney. But, in all my years of going to Disneyland I never ONCE recall a time when someone said that my brother couldn't do something because of his disability. In fact, the opposite is true. Every single cast member has gone above and beyond to ensure that my brother get on the ride and has even many a times told my family to take their time helping my brother onto the ride. They've even allowed him to get onto rides that are very very difficult for someone crawling and having to be lifted onto the ride(my brother is 210 lbs.)and never once seemed irritated that he was taking too long or asked us to hurry up. The ride stopped if need be to accomodate his need. I just heard about this today from my 10yo brother. He was pretty upset because he didn't think it was fair. My mom was even more upset because she has spent over $15,000 on this vacation only to have my brother feel like he's "less than" or "not good enough" or "not fast enough" to ride a ride at Disney World. I am shocked and outraged and hope that it is just a few peoples' mishap and not truly the "policy" as stated by the manager of the ride! Anyone else have any similar experiences?
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Unheard of Discrimination on Peter Pan
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