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  • [Question] Cast Member Reference Guide

    I see that a lot of people on this forum have a Cast Member Reference Guide. is there anyway to get one? Do you just have to be a cast member? Sorry if I'm not allowed to ask this, but I'm just wondering.
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  • #2
    Re: Cast Member Reference Guide

    Are you referring to "SOP" (Standard Operating Procedure) guides? These are issued for each attraction.

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    • #3
      Re: Cast Member Reference Guide

      They are Cast Member publishments that are internal for employees and should not be shared on public sites.

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      • #4
        Re: Cast Member Reference Guide

        (I got my Mine Train and Jungle Cruise ones on eBay....)
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        • #5
          Re: Cast Member Reference Guide

          I've never heard of a "Cast Member Reference Guide." Are they different than SOPs?

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          • #6
            Re: Cast Member Reference Guide

            Yes. They are a weekly publication of park information.

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            • #7
              Re: Cast Member Reference Guide

              The CM Reference guide is a weekly publication that is just for CM's. It has information on resort hours, events, showtimes, refurbs, and anything that a guest might need to know. Think of it as a Cast Member Reference Guide!
              Took mom to Disneyland for the first time in over 20 years this week! Woo!
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              • #8
                Re: Cast Member Reference Guide

                Ah. Very good.

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                • #9
                  Re: Cast Member Reference Guide

                  I seen some guests have it for some strange reason. And I do believe that they are not a CM. I was confused how they get their hands on it.

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                  • #10
                    Re: Cast Member Reference Guide

                    Originally posted by Dan - Tasmic! View Post
                    I seen some guests have it for some strange reason. And I do believe that they are not a CM. I was confused how they get their hands on it.
                    Maybe they were just off duty CMs. Trust me, they're everywhere. Maybe they even stole one or found one that was left behind. Either way they should not have one at all. It had confidential information. I still haven't gotten mine for this week!

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                    • #11
                      Re: Cast Member Reference Guide

                      I have a few of those when I used to work at DL. Coincidentally, they were from the few months before the opening of DCA. Ah, memories....

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                      • #12
                        Re: Cast Member Reference Guide

                        I found one in our work shuttle from Union Station, I think Disney used to use our shuttle. A Cast Member must have left it in there, it was from a few months ago.
                        Keith





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                        • #13
                          Re: Cast Member Reference Guide

                          I got mine from Company D when I got a guest pass from a friend.
                          Amnesia used to be my favourite word, but I forgot it.

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                          • #14
                            Re: Cast Member Reference Guide

                            Originally posted by FutureImagineer183 View Post
                            Maybe they were just off duty CMs. Trust me, they're everywhere. Maybe they even stole one or found one that was left behind. Either way they should not have one at all. It had confidential information. I still haven't gotten mine for this week!
                            I don't think so. She was asking other guests on advice. In other case, even off duty CMs can't have a Reference Guide when they are playing in the park.

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                            • #15
                              Re: Cast Member Reference Guide

                              The CMRG are available at all team centers (Company D..off site Team Center) and in certain areas backstage. they are guides to help CM's with guests. There are also found on line on the Disney CM Hub..

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