Hi y'all,
I got my premium Annual Passport renewed online about two weeks ago. Last week, on Wednesday (12/23), I went to Disneyland with my old ticket. I got into DCA without any issues, bought a couple of gifts with my AP discount--no problem. Got into Disneyland Park--no problem. But, about 6 PM, I was buying a gift at Pooh Corner when the CM told me that my passport had become "invalid" and was not available for the discount. I pointed out that the expiration date had not yet passed, so she called her manager. It took about 15 minutes of talking and overriding the computer before I could get the darn 20% discount. Just to see if it was just that shop or if it was my passport, I bought something at the Emporium a couple hours later--same problem. After more talking and overriding, I got the discount.
Has anyone else experienced this problem before? It was frustrating that my passport had been deactivated by Disney when I had yet to receive my new card. Thanks!
EDIT: I probably worded the title wrong...oh well, it won't let me change it...
I got my premium Annual Passport renewed online about two weeks ago. Last week, on Wednesday (12/23), I went to Disneyland with my old ticket. I got into DCA without any issues, bought a couple of gifts with my AP discount--no problem. Got into Disneyland Park--no problem. But, about 6 PM, I was buying a gift at Pooh Corner when the CM told me that my passport had become "invalid" and was not available for the discount. I pointed out that the expiration date had not yet passed, so she called her manager. It took about 15 minutes of talking and overriding the computer before I could get the darn 20% discount. Just to see if it was just that shop or if it was my passport, I bought something at the Emporium a couple hours later--same problem. After more talking and overriding, I got the discount.
Has anyone else experienced this problem before? It was frustrating that my passport had been deactivated by Disney when I had yet to receive my new card. Thanks!
EDIT: I probably worded the title wrong...oh well, it won't let me change it...
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