[Question] Does Disneyland Management Pay Attention to MiceChat?

[Rachane]

A lot of good ideas, suggestions, criticisms, etc. are posted to MiceChat. It would be unfortunate for them to just disappear into the fog of Internetia, as it were.

So do the people who actually run the Park actively monitor, or assign appropriate assistant mice to monitor, at least the "Disneyland Resort" area of MChat? Any history of ideas here actually turning into Park policy?

If not, is there some Internet forum which the Park gurus do monitor, such as a feedback-one they run themselves?

[calsig31]

Re: Does Disneyland Management Pay Attention to MiceChat?

Probably not.

[Bronco21]

Re: Does Disneyland Management Pay Attention to MiceChat?

Management, not likely. Some Disney employees, yes. WDI, even if they did (I doubt it), they would never use ideas they found on the Internet because of legal issues and they get paid to think up new ideas not have the fan community tell them what to design. I do know that it is a bad idea to share insider info (especially if the source can be easily determined from the basic info given) because, if Disney did happen to stumble upon your info, the person whom you got it from may get fired.

[Giant Panda]

Re: Does Disneyland Management Pay Attention to MiceChat?

It has been suggested before (and it makes sense) that Disney would be subject to lawsuit if they were to implement somebody's idea that they picked up on the Internet ("they stole my idea"). It would not surprise me to learn that some of their creative forces are directed to not read such websites.

[swampymarsh]

Re: Does Disneyland Management Pay Attention to MiceChat?

Huge companies, and this includes Disney do customer research or use a third party. This includes going online and looking at web forums.

Disney has online suveys that pop up and ask if certain websites are used. I recall on one that happened to me it asked if I use, Miceage, Allears, the dis, moussavers, LP, Disney Parks Blog and many others.

Does that mean they read every post, and care about everyone's ideas or opinions? No. They do know Micechat exists.

[Mr Wiggins]

Re: Does Disneyland Management Pay Attention to MiceChat?

Some interesting views on this subject from previous threads:

Disney Executives on MiceChat?

Does Disney read MiceChat

Does WDI read and consider our ideas and suggestions?

Disneyland does read Miceage!

Do you think any BIG names come onto the boards?

Please read this.

How much influence does MiceChat have on DLR?

[Bob Weaver]

Re: Does Disneyland Management Pay Attention to MiceChat?

Apparently not, since they've never implemented even one of the countless ideas and suggestions offered here...

[Goofy Daddy]

Re: Does Disneyland Management Pay Attention to MiceChat?

I agree that if they monitor it at all, it would be through a 3rd party (contract) company that would report on major themes but not really small details of the goings on here.

I also agree that they probably specifically tell their Imagineers and other creative folks to avoid all Disney blogs and unofficial sites for the legal reasons stated by others.

[Bronco21]

Re: Does Disneyland Management Pay Attention to MiceChat?

Apparently not, since they've never implemented even one of the countless ideas and suggestions offered here...

I actually designed a remake of California Adventure that was as a Pixar Studios park and my drawings of Radiator Springs (I did in in 2006 right after Cars came out) were very similar to to what Cars Land is today. I even suggested using test track racing vehicles as the main attraction. However, I never posted it and it was based off the movie so technically I took the idea from Pixar not the other way around. Anyways my point is that I agree with you haha. Random pointless post.

[jcruise86]

Re: Does Disneyland Management Pay Attention to MiceChat?

Deleted post.

[Bronco21]

Re: Does Disneyland Management Pay Attention to MiceChat?

Just pretend I'm not here.

Ha! Is this your true identity revealed?

[jcruise86]

Re: Does Disneyland Management Pay Attention to MiceChat?

If they really did listen to us, would that hat still block the view of DHS' Chinese Theater?
And wouldn't there be some new attractions under construction at
EPCOT, DHS, or DAK?

Would the once wonderful Carousel of Progress be decaying?

And would the abandoned Peoplemover track be bringing
down Disneyland's Tomorrowland?

[Chesire]

Re: Does Disneyland Management Pay Attention to MiceChat?

If Disneyland Management paid attention to MiceChat, the parks would be fabulous.

[Steve DeGaetano]

Re: Does Disneyland Management Pay Attention to MiceChat?

Apparently not, since they've never implemented even one of the countless ideas and suggestions offered here...

Wow. No one bothered to rewad Wiggins' posts, and yet posted anyway.

[CASurfer65]

Re: Does Disneyland Management Pay Attention to MiceChat?

Apparently not, since they've never implemented even one of the countless ideas and suggestions offered here...

It seems like I remember there being a suggestion/idea box for CMs to submit their thoughts about the park while I worked there, and the humor in it was that most of us knew that once ideas were placed into the box, they fell into a black hole.
I'm not sure they really followed many CMs suggestions (unless they were the occasional token, minor ideas, possibly).
So really not all that optimistic or confident they would follow those posted here. But I may be wrong.

[cruise]

Re: Does Disneyland Management Pay Attention to MiceChat?

Wow. No one bothered to read Wiggins' posts, and yet posted anyway.

This.

[penguinsoda]

Re: Does Disneyland Management Pay Attention to MiceChat?

Disney keeps an eye on ALL the boards. Do they read every single post? No. But jobs do exist for monitoring social media. I wish I had done a screen shot of a job posting I ran into online some years ago that was for someone to monitor the online community for Disney. They are fully aware of EVERY Disney board, and have people who's job it is to keep any eye on the basic stuff going on.

They aren't necessarily active on the boards, and they don't spend a ton of time, but they scan through and keep a general idea of what is going on.

Thats why CM's can and have lost their jobs because of things that have been posted.

Disney employees do have accounts here. Employees at WDI and Burbank do have accounts with us. (Even Pixar has a presence here and employees have posted from Emeryville) People who are pretty high up in the company have accounts. That doesn't mean that they actually post or use the accounts but they do have them. Trust me....

[Disneytwins]

Re: Does Disneyland Management Pay Attention to MiceChat?

They DO roam the boards, but keep in mind that the data they obtain are basically as useful/"useless" as surveys taken in the parks. They just obtain public opinion and use the data on how to further improve guest experience. Idea taking from the internet is a big no no because that puts the company in jeopardy of a possible lawsuit.

Info on these boards by no means more important as in-park surveys.

[Rachane]

Re: Does Disneyland Management Pay Attention to MiceChat?

Very interesting responses from everyone, thanks; and a special kowtow to Mr. W. for taking the time to scan and link those earlier threads.

Since arriving here I have seen some really fascinating ideas, such as the revamping of T-land, implementation of Discovery Bay (whine, plead, grovel!), and most recently the comfort issues with the new Matterhorn bobsleds. MChat is much more valuable than some randomly-telephone-solicited $100/hour focus group; people speak up here because they really care beyond just buying admission and having s day's fun.

[mratigan]

Re: Does Disneyland Management Pay Attention to MiceChat?

It seems like I remember there being a suggestion/idea box for CMs to submit their thoughts about the park while I worked there, and the humor in it was that most of us knew that once ideas were placed into the box, they fell into a black hole.
I'm not sure they really followed many CMs suggestions (unless they were the occasional token, minor ideas, possibly).
So really not all that optimistic or confident they would follow those posted here. But I may be wrong.

Disney keeps an eye on ALL the boards. Do they read every single post? No. But jobs do exist for monitoring social media. I wish I had done a screen shot of a job posting I ran into online some years ago that was for someone to monitor the online community for Disney. They are fully aware of EVERY Disney board, and have people who's job it is to keep any eye on the basic stuff going on.

They aren't necessarily active on the boards, and they don't spend a ton of time, but they scan through and keep a general idea of what is going on.

Thats why CM's can and have lost their jobs because of things that have been posted.

Disney employees do have accounts here. Employees at WDI and Burbank do have accounts with us. (Even Pixar has a presence here and employees have posted from Emeryville) People who are pretty high up in the company have accounts. That doesn't mean that they actually post or use the accounts but they do have them. Trust me....

Just think.....
the people that are running the company are seeing there future boss......