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  • [Question] What are your own Disneyland Resort Standards?

    Now that Disneyland just had its birthday!

    Please Share your own personal Disneyland Resort standards!

    Not an individual attraction or restaurant but the DL resort as a whole!

    get your own 2 cents in and be heard!

  • #2
    Re: What are your own Disneyland Resort Standards?

    You should rename this thread, Your Perfect World: Disneyland Edition
    Everything listed below is merely wishful thinking rather than reality.
    -Almost all of the AAs on rides like Splash Mountain should be working at all times. If they happen to break, then they should be fixed overnight.
    -A new quality attraction that fits the theme of the land is built at either Disneyland or DCA every year.
    -All the lightbulbs are working and there is hardly any chipped paint
    -there not a single piece of trash on the ground
    - There is no loud talking or obnoxious screaming in the Haunted Mansion stretching room
    - Guests are courteous to each other
    - All CMs look like they want to work at Disneyland



    Comment


    • #3
      Re: What are your own Disneyland Resort Standards?

      I guess that only going a few times I was able to really be impressed by Disneyland instead of dismayed. So I guess my standards for DLR are to be what I have always thought it was:

      - I have been fortunate that all the CMs I talked to were friendly and helpful, and when appropriate, in character with the theme of the attraction they worked on
      - Great theming in all areas
      - Very immersive atmosphere
      - Variety of ride types
      - So many little details that it would take many, many trips to notice every single thing

      The only complaint I have are the yakass customers who forget that they aren't the only people in the park and walk right over everyone else in their quest to get what they want. I do wish CMs had the authority to crack down on entitled jerks a little more.

      Comment


      • #4
        Re: What are your own Disneyland Resort Standards?

        I also second that AA's should be operating properly.

        One of the biggest AA 'failures' I recall was in 2008, when my family and I went on POTC at Disneyland. I still have this image of The Auctioneer, leaning forward over his boots, just staring down at the ground, not-moving, as his audio played.


        I was also a tad non-plussed going on Radiator Springs Racers last year, and the tractors didn't tip when we honked (the same effect all 7 times I went, over 2 days).
        The list of Disney people I've encountered in my life: John Lasseter, Brad Bird, Lee Unkrich, Darla K Anderson, Eric Goldberg, Don Hahn, Peter Schneider, Burney Mattinson, John Musker, Ron Clements, Nik Ranieri, John Kahrs, Jeff Turley, Patrick Osbourne, Dave Bossert, Roy P Disney.

        People I would love to meet in person: Glen Keane, Andreas Deja.

        Comment


        • #5
          Re: What are your own Disneyland Resort Standards?

          Cleanliness
          CM Friendliness
          Attractions that are functioning at 100% quality
          Common courtesy from guests
          Continued growth at both parks...starting with Disneyland

          Comment


          • #6
            Re: What are your own Disneyland Resort Standards?

            My standards at Disneyland are not much (in my opinion)
            The bathrooms kept clean, paper towels stocked, batteries in the paper towel dispensers
            The rides, and every aspect of the rides including the animatronic characters in working order
            No gum on the sidewalks or streets

            I think the last one is my biggest standard actually. I have never in 32 years seen gum on the streets of Disneyland. Twice now I have stepped in gum at DCA, and it's been a pain in the neck, because of the type of shoes I have to wear to stop and scrape it (usually with a plastic knife) when it just won't come off on the sidewalk, and on the rollator wheels it's even worse.

            Comment


            • #7
              Re: What are your own Disneyland Resort Standards?

              Originally posted by frollofan View Post
              You should rename this thread, Your Perfect World: Disneyland Edition
              Everything listed below is merely wishful thinking rather than reality.
              -Almost all of the AAs on rides like Splash Mountain should be working at all times. If they happen to break, then they should be fixed overnight.
              -A new quality attraction that fits the theme of the land is built at either Disneyland or DCA every year.
              -All the lightbulbs are working and there is hardly any chipped paint
              -there not a single piece of trash on the ground
              - There is no loud talking or obnoxious screaming in the Haunted Mansion stretching room
              - Guests are courteous to each other
              - All CMs look like they want to work at Disneyland
              Wow frollofan that is perfect disneyland , but then the entrance fee would be $150 by your standards!

              Comment


              • #8
                Re: What are your own Disneyland Resort Standards?

                Originally posted by johnlawwhiskey View Post
                My standards at Disneyland are not much (in my opinion)
                The bathrooms kept clean, paper towels stocked, batteries in the paper towel dispensers
                The rides, and every aspect of the rides including the animatronic characters in working order
                No gum on the sidewalks or streets

                I think the last one is my biggest standard actually. I have never in 32 years seen gum on the streets of Disneyland. Twice now I have stepped in gum at DCA, and it's been a pain in the neck, because of the type of shoes I have to wear to stop and scrape it (usually with a plastic knife) when it just won't come off on the sidewalk, and on the rollator wheels it's even worse.
                think again! This is gum in the M & F parking structure
                Attached Files

                Comment


                • #9
                  Re: What are your own Disneyland Resort Standards?

                  Addition of a standard: reboot the Disneyland University.
                  I am old. But still love Disneyland.

                  Comment


                  • #10
                    Re: What are your own Disneyland Resort Standards?

                    Originally posted by DCAfanatic View Post
                    think again! This is gum in the M & F parking structure
                    M&F Parking Structure isn't Disneyland. I would be interested to know if people ever find gum on the ground in Disneyland. I know it's there at DCA, but I've never seen it in Disneyland.

                    Comment


                    • #11
                      Re: What are your own Disneyland Resort Standards?

                      Can I say better park guests? The park needs a little bit of upkeep but for the most part it is in awfully good shape. My number one biggest complain right now is how utter oblivious people are to how their actions affect everyone around them. It seems like I always end up behind a group of people that decides to stop and block a walkway to decide where they want to go next, or the person at the food counter holding everyone up while they are talking on their cell phone finishing up their conversation before they place their order. I don't think I've been able to ride down the elevator at HM without someone doing the narration in probably 10 years. And of course, Disney seems to have completely given up on asking people not to take flash pictures on rides so that they don't disturb the other guests. I'd love to see Disney institute a "Guest Code of Conduct" and actually enforce it.
                      Disneyland Cast Member
                      Outdoor Vending
                      1996 - 1999

                      My interview with MiceAge about working at Disneyland:

                      http://micechat.com/blogs/mouth-of-t...ding-crew.html

                      Comment


                      • #12
                        Re: What are your own Disneyland Resort Standards?

                        I agree.

                        I think guest behavior has been on a gradual decline over the last two decades or so. This definitely detracts from the overall experience.

                        As for the park itself, I still think they do a marvelous job with keeping the grounds clean. Or the best they can do considering the mobs of people who visit there nowadays.

                        I still find the CMs to be mostly friendly and helpful, but I see way too many of them standing around talking to each other in packs. I know the park requires a lot of guest control, but the way so many of them stand around conversing with each other can really detract from the experience. We were told to separate if caught doing that.

                        The last three things:

                        1) balance incoming attractions between those that are innovative and thought-provoking (not movie based) and those that are movie based
                        2) keep the costumes behind the berm
                        3) lose the facial hair!



                        Originally posted by Big D View Post
                        Can I say better park guests? The park needs a little bit of upkeep but for the most part it is in awfully good shape. My number one biggest complain right now is how utter oblivious people are to how their actions affect everyone around them. It seems like I always end up behind a group of people that decides to stop and block a walkway to decide where they want to go next, or the person at the food counter holding everyone up while they are talking on their cell phone finishing up their conversation before they place their order. I don't think I've been able to ride down the elevator at HM without someone doing the narration in probably 10 years. And of course, Disney seems to have completely given up on asking people not to take flash pictures on rides so that they don't disturb the other guests. I'd love to see Disney institute a "Guest Code of Conduct" and actually enforce it.

                        Comment


                        • #13
                          Re: What are your own Disneyland Resort Standards?

                          Originally posted by DCAfanatic View Post
                          Wow frollofan that is perfect disneyland , but then the entrance fee would be $150 by your standards!
                          I got news for you. The current entry fees aren't too far behind that...

                          Comment


                          • #14
                            Re: What are your own Disneyland Resort Standards?

                            Cleanliness
                            Maintenance
                            Friendliness

                            As far as rides go, I don't think there is an excuse for things to not be working on a daily basis. If something is broken they should fix it. It's not like Disney is strapped for cash. They just let rides get to a sub-par standard because they don't seem to want to do basic maintenance. RSR is a perfect example. The ride is only a year old and already it breaks on a daily basis and the animatronics on the inside don't always work. If I'm paying over $130 a day to get in I expect everything to look great and work properly.
                            Merrily on our way to nowhere at all.











                            Comment


                            • #15
                              Re: What are your own Disneyland Resort Standards?

                              For me, the minimum standards would be
                              - Clean park
                              - Fun CMs who truly love their jobs and have some freedom to be themselves while doing it
                              - Rides should be functioning at least at 98%. I know that some things break some times but things like animatronics should be fixed quickly. Thinks like the tractors not tipping is a big deal and should be fixed over night.
                              - Park should be properly maintained- no chipped paint, missing shingles, out light bulbs...

                              These are all things that can be controlled. If the park opened every morning with these standards and things that broke were noted and fixed in a timely manner, I wouldn't complain at all. I would like to see guests be kind and courteous to each other but that isn't in the control of those who run things (or at least they likely wouldn't. A guest code of conduct would be nice but I'd be hard pressed to believe that they would actually remove a paying customer who is annoying on HM)

                              Comment


                              • #16
                                Re: What are your own Disneyland Resort Standards?

                                Cleanliness is a big thing. I am always impressed by how clean the park (the restrooms in particular!) is, considering how many guests are there daily. Speaking of guests, seriously people, there are trash cans like every 20 feet. Do you have to toss your napkin/popcorn/wrapper ON THE GROUND?

                                Yeah, fix things that break - promptly.

                                Give the CMs decent pay and benefits, hire those who really want to work for DL, and give them a bit of leeway in their jobs. I kinda miss the CMs on Tower who tried to outdo each other in how creepy they could be.

                                Encourage CMs to gently enforce some kind of courteous behavior among the guests. Break up the giant groups that stop in the middle of Adventureland to visit or plan; make a joke while encouraging the aforementioned guest to use the trash instead of the ground; put a stop to the adolescents and teens who seem to think running and pushing people out of their way is somehow ok.

                                A stroller policy! I have been an AP holder for over 10 years, and the proliferation of strollers (in number and size) is shocking. Does your 8 or 9-year-old really need a stroller? And do you really need to bring the Supreme Deluxe Extra Huge model with room for all your luggage for a 10-day trip? Ever been hit on the back of the calf by one of those? We have. Often. And keep them all out of the locker area. Please.

                                Comment


                                • #17
                                  Re: What are your own Disneyland Resort Standards?

                                  Originally posted by tgdiver View Post
                                  Cleanliness is a big thing. I am always impressed by how clean the park (the restrooms in particular!) is, considering how many guests are there daily. Speaking of guests, seriously people, there are trash cans like every 20 feet. Do you have to toss your napkin/popcorn/wrapper ON THE GROUND?

                                  Yeah, fix things that break - promptly.

                                  Give the CMs decent pay and benefits, hire those who really want to work for DL, and give them a bit of leeway in their jobs. I kinda miss the CMs on Tower who tried to outdo each other in how creepy they could be.

                                  Encourage CMs to gently enforce some kind of courteous behavior among the guests. Break up the giant groups that stop in the middle of Adventureland to visit or plan; make a joke while encouraging the aforementioned guest to use the trash instead of the ground; put a stop to the adolescents and teens who seem to think running and pushing people out of their way is somehow ok.

                                  A stroller policy! I have been an AP holder for over 10 years, and the proliferation of strollers (in number and size) is shocking. Does your 8 or 9-year-old really need a stroller? And do you really need to bring the Supreme Deluxe Extra Huge model with room for all your luggage for a 10-day trip? Ever been hit on the back of the calf by one of those? We have. Often. And keep them all out of the locker area. Please.
                                  Well Said!

                                  Comment


                                  • #18
                                    Re: What are your own Disneyland Resort Standards?

                                    I agree there should be a stroller standard in terms of size and whatnot. If you need to measure a suitcase to carry through an airport you should have to measure a stroller to wheel around a theme park. I have seen some that practically look like small cars and they do nothing but bash into other people and take up a ridiculous amount of space.
                                    Merrily on our way to nowhere at all.











                                    Comment


                                    • #19
                                      Re: What are your own Disneyland Resort Standards?

                                      I had an amazing experience on my trip this year, my only problems were with other guests sooooo mine are all for them...ESPECIALLY NUMBER 7

                                      1 - if you're in line, pay attention! I guarantee that one of the big reasons for wait times is guests not paying attention.
                                      2 - Single rider means SINGLE RIDER, don't argue with the CM about how you don't want to be separated -_- you knew what you were getting into when you got the pass
                                      3 - if you're on a ride (as in, in the vehicle AND the Stretching Room on HM) PUT YOUR PHONE AWAY! Nothing ruins the effect in the stretching room worse than some idiot with their flashlight function on.
                                      4 - NO. FLASH. PHOTOGRAPHY.
                                      5 - have fun and relax, don't scream at your kids, your wife, your husband, a CM, The statue of Walt, you're at Disneyland, leave your personal baggage at home.
                                      6 - Be aware you're not the only person there! INEEDMYSPACE!
                                      7 - BE READY WITH YOUR MONEY IN THE DOLE WHIP LINE!

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