Re: Annoying CAST MEMBER stories!
This past May, Vic and I found a nice spot near the castle to watch the fireworks. We still had about 45 minutes until showtime so I decided to pop over to Coca Cola Corner for a couple of hot dogs. There were about five people in line ahead of me. The CM filling the orders was so slow it was almost amusing. After nearly 30 minutes, the man ahead of me finally reached the counter and asked for two hot dogs, two pretzels and two Cokes. The CM wandered over to the bin holding the pre-made dogs, talked to another CM for awhile then eventually wandered back with the dogs. He then went to the window with the pretzel rack, stared at it for a long while, then grabbed a pair of tongs. After much fumbling, he managed to remove a pretzel from the rack (I guess some people have little aptitude with tools) It was almost painful to watch him then try to insert the pretzel into a paper bag. He brought the bagged pretzel to the counter and went back to repeat the entire process (including the staring-at-the-window part) with pretzel #2. Each of the two Cokes was laboriously filled and capped. As he rang up the order, he shoved a large paper bag toward the guest. The guest was, apparently, expected to bag his own order while the CM hunted for the appropriate keys on the cash register. Two Cokes, two dogs and two pretzels: 10 minutes. When I finally got to the front, I ordered two hot dogs and one Coke. He got my order wrong... but by now I just wanted to get away. Even though I had gotten in line 45 minutes before the start of the fireworks, I only got back to Victoria mere moments before the show started. In all fairness, this was probably a new CM with little experience in a high volume food service situation. :blink:
Another? OK.
Vic and I wanted a Dole Whip. There was no line so we went right up to the counter. The lone CM was animatedly talking on the phone. After avoiding eye contact with us for at least a minute, she paused her phone chatter just long enough to say, "The machine is broke." She then turned away from us and continued her conversation. :bang:
Now some good stories to offset the above:
I have a great respect for the custodial CMs who are charged with wandering the park with a broom and a scoop. It can't be a very stimulating job. I've also had nothing but positive contact with them. Once, while having a smoke in the designated area near Big Thunder Ranch, a gentleman with a broom and scoop came to clean up the area. He could have just done his job and left. Instead, he took a moment to ask me how I had enjoyed my visit to Disneyland, talk about the weather and generally be cordial. That was just nice! Recently, while I was in the Smoking Area near the Columbia, another custodial CM came by and asked us if we would like to hear some Disney trivia. I guess he figured while us nicotine slaves were corraled in our pen sullenly inhaling our poisons, he would try to make it a positive experience. He regaled us with Disney tales and asked trivia questions. He rewarded correct answers with lollipops. Victoria got one right and received a sticker proclaiming her a "Citizen Of Disneyland." When we left the park that evening, the DLRR crew was atop the bridge wishing us all a pleasant night and inviting us to come back soon. Finally, I always enjoy it when the turnstile CM hands back my AP after scanning it and says, "Welcome home, Tom!" :clap:
This past May, Vic and I found a nice spot near the castle to watch the fireworks. We still had about 45 minutes until showtime so I decided to pop over to Coca Cola Corner for a couple of hot dogs. There were about five people in line ahead of me. The CM filling the orders was so slow it was almost amusing. After nearly 30 minutes, the man ahead of me finally reached the counter and asked for two hot dogs, two pretzels and two Cokes. The CM wandered over to the bin holding the pre-made dogs, talked to another CM for awhile then eventually wandered back with the dogs. He then went to the window with the pretzel rack, stared at it for a long while, then grabbed a pair of tongs. After much fumbling, he managed to remove a pretzel from the rack (I guess some people have little aptitude with tools) It was almost painful to watch him then try to insert the pretzel into a paper bag. He brought the bagged pretzel to the counter and went back to repeat the entire process (including the staring-at-the-window part) with pretzel #2. Each of the two Cokes was laboriously filled and capped. As he rang up the order, he shoved a large paper bag toward the guest. The guest was, apparently, expected to bag his own order while the CM hunted for the appropriate keys on the cash register. Two Cokes, two dogs and two pretzels: 10 minutes. When I finally got to the front, I ordered two hot dogs and one Coke. He got my order wrong... but by now I just wanted to get away. Even though I had gotten in line 45 minutes before the start of the fireworks, I only got back to Victoria mere moments before the show started. In all fairness, this was probably a new CM with little experience in a high volume food service situation. :blink:
Another? OK.
Vic and I wanted a Dole Whip. There was no line so we went right up to the counter. The lone CM was animatedly talking on the phone. After avoiding eye contact with us for at least a minute, she paused her phone chatter just long enough to say, "The machine is broke." She then turned away from us and continued her conversation. :bang:
Now some good stories to offset the above:
I have a great respect for the custodial CMs who are charged with wandering the park with a broom and a scoop. It can't be a very stimulating job. I've also had nothing but positive contact with them. Once, while having a smoke in the designated area near Big Thunder Ranch, a gentleman with a broom and scoop came to clean up the area. He could have just done his job and left. Instead, he took a moment to ask me how I had enjoyed my visit to Disneyland, talk about the weather and generally be cordial. That was just nice! Recently, while I was in the Smoking Area near the Columbia, another custodial CM came by and asked us if we would like to hear some Disney trivia. I guess he figured while us nicotine slaves were corraled in our pen sullenly inhaling our poisons, he would try to make it a positive experience. He regaled us with Disney tales and asked trivia questions. He rewarded correct answers with lollipops. Victoria got one right and received a sticker proclaiming her a "Citizen Of Disneyland." When we left the park that evening, the DLRR crew was atop the bridge wishing us all a pleasant night and inviting us to come back soon. Finally, I always enjoy it when the turnstile CM hands back my AP after scanning it and says, "Welcome home, Tom!" :clap:
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