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Do you think tourism is down all over SoCal this summer, or is it just Disneyland?

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  • Do you think tourism is down all over SoCal this summer, or is it just Disneyland?

    Do you think tourism is down all over SoCal this summer, or is it just Disneyland?

  • #2
    Good question. From what I've been able to find, overall California tourism appears to be up this year compared to 2018, which was a record year.

    One of many sources is this article in the San Francisco Chronicle:

    "The numbers don’t lie: California’s top tourist attractions are bursting at the seams with visitors. This year, 5 million people will flock to Yosemite, 10 million visitors — that’s 27,000 a day — will ogle the Golden Gate Bridge, and a staggering 18 million souls will part with their hard-earned dough to crowd Disneyland’s 85 acres..."


    The article was written before Star Wars Land opened.



    "Disneyland is often called a magic kingdom because
    it combines fantasy and history, adventure and learning,
    together with every variety of recreation and fun,
    designed to appeal to everyone."

    - Walt Disney

    "Disneyland is all about turning movies into rides."
    - Michael Eisner

    Comment


    • #3
      Interesting question, it is interesting that the reshaping and price increases may have outstripped customer perceived value. For example, the price optimality point for a day ticket may be below what peak pricing is currently set at, thus a smaller number of people actually attend.

      Chapek's numerous cheapouts, including reducing live entertainment, rainy day cavalcades as the primary parades, Food and Bev CM's filling in as living puppets instead of actual puppeteers and entertainers all may have diminished the perceived value to the customer where they do not have as large a market at the $150/200 day price point that they thought they did.

      Sometimes you can only depreciate the product so much before the magic wears thin. Chapek knowing nothing about theme parks probably has no idea where that line is and is surely baffled that his "cut your way to profits" strategy is failing.

      Also, if we are at the end of an economic cycle, discretionary spending at a place like Disneyland is one of the first things to go.
      Last edited by Golden Zephyr; 07-13-2019, 08:03 PM.

      Comment


      • #4
        I think tourism was doing well through spring, but I wonder if it hit a financial wall at the start of summer.

        Comment


        • #5
          Originally posted by iAMiRONMAN View Post
          Do you think tourism is down all over SoCal this summer, or is it just Disneyland?
          What ,I have read -Universal - Knott's - Magic Mountain ,all been busy this summer
          and Sea World is lot better ,than it has for years.....
          IMO...that why I think the high pricing, at Disneyland why it is down in
          Tourism
          among other issue's !

          Last edited by Eagleman; 07-13-2019, 08:17 PM.
          Soaring like an EAGLE !

          Comment


          • #6
            Originally posted by iAMiRONMAN View Post
            I think tourism was doing well through spring, but I wonder if it hit a financial wall at the start of summer.
            A number of sources say this year's overseas tourism to the U.S. is down slightly over 2018, as a result of international concern about trade wars and the exchange rate of the dollar -- but the decline is nowhere large enough to account for the plunge in DLR visitation. Statistics available online for California cities point to 2019 tourism numbers that appear to be at least as large as 2018's record-setting year.

            As Eagleman posted, Southern California's other tourism venues appear to be booming.
            "Disneyland is often called a magic kingdom because
            it combines fantasy and history, adventure and learning,
            together with every variety of recreation and fun,
            designed to appeal to everyone."

            - Walt Disney

            "Disneyland is all about turning movies into rides."
            - Michael Eisner

            Comment


            • #7
              PS: I have friends is Snow Skiing in the
              Sierra Nevada this Summer
              because so much snowpack from this past winter !
              Which I find that amazing .....
              They
              Snow Skiing in shorts........
              They expect
              Snow Skiing go into August ! ! !
              Last edited by Eagleman; 07-13-2019, 08:24 PM.
              Soaring like an EAGLE !

              Comment


              • #8
                Consumer /guest -people
                Finding other place's , doing other things than Disney........
                Because they having Vacation , enjoy each other .......lot cheaper!
                Even National Parks and State parks ,are doing very well this ,summer....
                Soaring like an EAGLE !

                Comment


                • #9
                  The American economy is BOOMING. Wages are rising and unemployment is at a 50 year low, while core inflation remains almost nothing. Unemployment hasn't been this low since Neil Armstrong was stepping onto the moon, the same summer Disneyland set a one day attendance record of 82,516 on August 16th, 1969.

                  This isn't a situation where America suddenly decided to not take a summer vacation, even though record numbers of us are working full time and wages have risen.

                  This is a situation where America suddenly decided they weren't going to Disneyland this summer. The reasons for that are numerous and almost all the fault of TDA and Burbank.

                  Comment


                  • #10
                    Originally posted by Westsider View Post
                    The American economy is BOOMING. Wages are rising and unemployment is at a 50 year low, while core inflation remains almost nothing. Unemployment hasn't been this low since Neil Armstrong was stepping onto the moon, the same summer Disneyland set a one day attendance record of 82,516 on August 16th, 1969.

                    This isn't a situation where America suddenly decided to not take a summer vacation, even though record numbers of us are working full time and wages have risen.

                    This is a situation where America suddenly decided they weren't going to Disneyland this summer. The reasons for that are numerous and almost all the fault of TDA and Burbank.
                    In other words
                    A galaxy far, far away...Burbank ,Disney LAEADERSHIP, have been Greedy!
                    IMO
                    Last edited by Eagleman; 07-13-2019, 10:15 PM.
                    Soaring like an EAGLE !

                    Comment


                    • #11
                      Do you guys think the typical out-of-state visitor/tourist knows about Chapek and his ways to have a change of heart regarding visiting the DLR this summer?

                      Comment


                      • #12
                        Originally posted by BigThunda View Post
                        Do you guys think the typical out-of-state visitor/tourist knows about Chapek and his ways to have a change of heart regarding visiting the DLR this summer?
                        I think that that unless they read this site, WDWMagic, or social media, they won't be aware of it.

                        I doubt there's anyone in the mainstream media who would dig into the history of the Eisner/Pressler years, find the parallels with the Iger/Chapek regime, and start asking Disney management the kind of questions that a good journalist should.

                        And in any case, Disney wouldn't answer them.
                        "Disneyland is often called a magic kingdom because
                        it combines fantasy and history, adventure and learning,
                        together with every variety of recreation and fun,
                        designed to appeal to everyone."

                        - Walt Disney

                        "Disneyland is all about turning movies into rides."
                        - Michael Eisner

                        Comment


                        • #13
                          Originally posted by BigThunda View Post
                          Do you guys think the typical out-of-state visitor/tourist knows about Chapek and his ways to have a change of heart regarding visiting the DLR this summer?
                          I don't think the average tourist would know about Chapek, but they would subtly sense the result of his actions. The impact, while slow and subtile, dulls the buzz and excitement for Disneyland.

                          People look at $700/night for the GCH and laugh knowing they could stay at a Four Seasons, St. Regis, Mandarin Oriental, or Ritz Carleton for that kind of money and get true 5 star luxury (not pretend aspirational luxury that might fool they hypothetical "superspending tourist" who allegedly blows huge sums of money, but really doesn't understand the value proposition and hands money to Disney blindly). Few people fall into the mythical "superspending tourist" category. Local families in Newport laugh out loud at $700/night for GCH knowing they could get much more for their money elsewhere, they think its a ripoff and that translates to broader views of many of the resorts offerings. Wealthy people actually do notice quality for what they pay.

                          Prices may have reached a tipping point that have exceeded perceived value. Chapek's formula his whole career has been to come into to something that works and "cut" his way to profits. The strategy works when you have a can't lose product like all the Disney IP. What someone like Chapek doesn't get is there are limits, and you still need to wow people when running a theme park. You have to generate buzz, excitement, and atmosphere.

                          Chapek has chipped away from the atmosphere for years while hiking prices and it slowly works its way through the system. Very slowly over time it hits a tipping point where you have a breakaway, a falloff, and that might be what we are seeing here.

                          They hear about cheap and ugly reskins like GotG:MB, they hear about Pixar Pier (and the laughably named "Pal-a-round") Cut cut cut, they don't know things are actually cut, its more of a general sense that over times slowly dulls enthusiasm until eventually enough people shrug their shoulders and say "meh!?!, Disneyland??? I could take it or leave it, maybe I'll check what else is out there".

                          Most don't know about Chapek's numerous cheap-outs, they just sense them, that something is "missing". There is just that extra sparkle, a bit of magic, a bit of that unexpected that gets people to come back.

                          Many tourists come once a year or every couple of years, those tourists after subtly experiencing the dulled magic might not be motivated enough to take a visit, or hold off and come every few years as opposed to every year.

                          That's the insidious legacy when someone has know idea what makes a place like Disneyland special is at the helm. They have advanced in a series of can't lose jobs and don't really recognize they know nothing about a place as unique as Disneyland (and the parks in general), they just apply their tired corporate formula.

                          Wash, rinse, repeat.

                          Comment


                          • #14
                            To answer your question, Knott's has had really good attendance this summer. Nighttimes are busy with the new Summer Nights concerts and foods (with a $35 tasting card). Ghost Town Alive is always popular and the new ride Calico River Rapids id a big winner. With a choice between using our Knott's passes and paying to go to OC or LA County Fair for a summer evening out, it's not much of a debate.

                            At Universal Studios, the Jurassic World ride is finally officially open now after people grumbling since Memorial Day that it hadn't opened for summer crowds. I see typical wait times at Universal this summer, with 3 hour waits for the brand new Jurassic World ride.

                            Comment


                            • #15
                              Originally posted by Golden Zephyr View Post

                              I don't think the average tourist would know about Chapek, but they would subtly sense the result of his actions. The impact, while slow and subtile, dulls the buzz and excitement for Disneyland.

                              People look at $700/night for the GCH and laugh knowing they could stay at a Four Seasons, St. Regis, Mandarin Oriental, or Ritz Carleton for that kind of money and get true 5 star luxury (not pretend aspirational luxury that might fool they hypothetical "superspending tourist" who allegedly blows huge sums of money, but really doesn't understand the value proposition and hands money to Disney blindly). Few people fall into the mythical "superspending tourist" category. Local families in Newport laugh out loud at $700/night for GCH knowing they could get much more for their money elsewhere, they think its a ripoff and that translates to broader views of many of the resorts offerings. Wealthy people actually do notice quality for what they pay.

                              Prices may have reached a tipping point that have exceeded perceived value. Chapek's formula his whole career has been to come into to something that works and "cut" his way to profits. The strategy works when you have a can't lose product like all the Disney IP. What someone like Chapek doesn't get is there are limits, and you still need to wow people when running a theme park. You have to generate buzz, excitement, and atmosphere.

                              Chapek has chipped away from the atmosphere for years while hiking prices and it slowly works its way through the system. Very slowly over time it hits a tipping point where you have a breakaway, a falloff, and that might be what we are seeing here.

                              They hear about cheap and ugly reskins like GotG:MB, they hear about Pixar Pier (and the laughably named "Pal-a-round") Cut cut cut, they don't know things are actually cut, its more of a general sense that over times slowly dulls enthusiasm until eventually enough people shrug their shoulders and say "meh!?!, Disneyland??? I could take it or leave it, maybe I'll check what else is out there".

                              Most don't know about Chapek's numerous cheap-outs, they just sense them, that something is "missing". There is just that extra sparkle, a bit of magic, a bit of that unexpected that gets people to come back.

                              Many tourists come once a year or every couple of years, those tourists after subtly experiencing the dulled magic might not be motivated enough to take a visit, or hold off and come every few years as opposed to every year.

                              That's the insidious legacy when someone has know idea what makes a place like Disneyland special is at the helm. They have advanced in a series of can't lose jobs and don't really recognize they know nothing about a place as unique as Disneyland (and the parks in general), they just apply their tired corporate formula.

                              Wash, rinse, repeat.
                              Spot on. The management M.O. of "offer less and charge more" is finally becoming associated with the Disneyland brand in the minds of tourists.
                              "Disneyland is often called a magic kingdom because
                              it combines fantasy and history, adventure and learning,
                              together with every variety of recreation and fun,
                              designed to appeal to everyone."

                              - Walt Disney

                              "Disneyland is all about turning movies into rides."
                              - Michael Eisner

                              Comment


                              • #16
                                They'll definitely notice the monorail gone. And slowly they'll notice the whittling entertainment.

                                Comment


                                • #17
                                  Took the kids to SeaWorld a few weeks ago. Their new roller coaster had a 75 minute wait, yet Smugglers Run can never reach such heights. Chapek has created a failure!

                                  Comment


                                  • #18
                                    Originally posted by Golden Zephyr View Post
                                    ...Most don't know about Chapek's numerous cheap-outs, they just sense them, that something is "missing"... that extra sparkle, a bit of magic, a bit of that unexpected that gets people to come back...

                                    “Get closer than ever to your customers. So close that you tell them
                                    what they need well before they realize it themselves.”

                                    - Steve Jobs


                                    "The secret of Disney is doing things you don't need and doing them well.
                                    And then you realize you needed them all along."

                                    - Ray Bradbury


                                    "People don't buy what you do. They buy why you do it."
                                    - Simon Sinek

                                    "Disneyland is often called a magic kingdom because
                                    it combines fantasy and history, adventure and learning,
                                    together with every variety of recreation and fun,
                                    designed to appeal to everyone."

                                    - Walt Disney

                                    "Disneyland is all about turning movies into rides."
                                    - Michael Eisner

                                    Comment


                                    • #19
                                      Originally posted by Mr Wiggins View Post

                                      “Get closer than ever to your customers. So close that you tell them
                                      what they need well before they realize it themselves.”

                                      - Steve Jobs


                                      "The secret of Disney is doing things you don't need and doing them well.
                                      And then you realize you needed them all along."

                                      - Ray Bradbury


                                      "People don't buy what you do. They buy why you do it."
                                      - Simon Sinek


                                      Brilliant!! It is why, in so many words, Chapek could bungle a sure win like Star Wars land. You watch his video interview (both with sound, and without) and you realize he embodies none of the traits listed above. He was a success throughout his career because he was always with "can't lose properties". because he almost couldn't help not to be successful. Running Disney parks is clear, with a winning strategy and an OCEAN of stored up goodwill with nostalgia and unique and delightful IPs and history. Only colossal corporate hubris could mess up a winning formula like that... but then again ladies and gentleman, we have Chapek.

                                      Comment


                                      • #20
                                        Originally posted by Mr Wiggins View Post

                                        The management M.O. of "offer less and charge more" is finally becoming associated with the Disneyland brand in the minds of tourists.
                                        I do not think , most
                                        Tourists look at the leadership.....
                                        But can see the Price Hike ,and the Lacking in E
                                        xperience
                                        and Entertainment value.
                                        This have really been going on for a long time now....
                                        IMO
                                        Customers and guest ,are rethinking Vacation and rethinking Disney!
                                        Soaring like an EAGLE !

                                        Comment

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