We are planning to relocate to the Orlando area sometime late summer early fall.
We are also Disneyland annual passholders. When we purchased our passes, paid cash in full, we "knew" that they would expire before we would move.
That's no longer true.
Today, I called Disney to find out what my options were. They are:
1. Take our chances that Disney reopens before we move and we can get some value out of them.
2. Cancel our passes before they would "expire" mid-June and get a pro-rated refund.
Here is what we cannot do:
A. We cannot transfer them to Disneyworld. I wasn't too surprised, but it would have been a nice gesture.
B. We cannot wait until we are closer to our moving date, to see if Disney will re-open in time, before requesting a refund. After our nominal "expiration date", the passes are automatically "extended" for the number of days that Disney is "closed", and getting a pro-rated refund after that point is impossible!
#B was absolutely shocking to me, and I wonder how many people have already been silently burned by this, and don't know it yet?
To be clear: if you are in possession of an annual pass that would have expired on or before May 21st, and you lose your job, have to move out of town, or whatever, Disney will NOT give you a prorated refund for the days that Disneyland was closed since March. You are now stuck with a useless pass. I'm sorry if you didn't realize that until reading this, and I hate to be the one to break it to you, but that's Disney's policy at this point.
I certainly didn't know it, and if I hadn't called them today, I potentially also would have waited until after mid-June before giving up and deciding to request a refund. Which would have been denied.
We are also Disneyland annual passholders. When we purchased our passes, paid cash in full, we "knew" that they would expire before we would move.
That's no longer true.
Today, I called Disney to find out what my options were. They are:
1. Take our chances that Disney reopens before we move and we can get some value out of them.
2. Cancel our passes before they would "expire" mid-June and get a pro-rated refund.
Here is what we cannot do:
A. We cannot transfer them to Disneyworld. I wasn't too surprised, but it would have been a nice gesture.
B. We cannot wait until we are closer to our moving date, to see if Disney will re-open in time, before requesting a refund. After our nominal "expiration date", the passes are automatically "extended" for the number of days that Disney is "closed", and getting a pro-rated refund after that point is impossible!
#B was absolutely shocking to me, and I wonder how many people have already been silently burned by this, and don't know it yet?
To be clear: if you are in possession of an annual pass that would have expired on or before May 21st, and you lose your job, have to move out of town, or whatever, Disney will NOT give you a prorated refund for the days that Disneyland was closed since March. You are now stuck with a useless pass. I'm sorry if you didn't realize that until reading this, and I hate to be the one to break it to you, but that's Disney's policy at this point.
I certainly didn't know it, and if I hadn't called them today, I potentially also would have waited until after mid-June before giving up and deciding to request a refund. Which would have been denied.
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