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  • [Question] What's the deal with the disappearing benches?

    So are benches being deliberately removed to "force" people to keep shopping and eating, etc.?

    I did notice during my last visit that one my favorite benches was missing. It's the one that used to be in the passage between Snow White's grotto and Fantasyland.

  • #2
    It's even worse at the Magic Kingdom. There are no benches at all on Main Street or in the plaza.

    I think they hired Yev Kassem and made him Vice President of Guest Misery.

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    • #3
      I been on this Topic for years.............of Disney Leadership........ ,have taken out many Park Benches
      from there parks......... !
      For the reason .............They want there guest Walk and Shop
      Now it harder to sit down and rest.......and get off your feet !
      Which makes it long and hard long day to enjoy the Parks.......
      The older one get...... will know what I mean...........
      Soaring like an EAGLE !

      Comment


      • #4
        Project Stardust.

        RIP bench by Big Thunder Mountain. You will forever be remembered.

        Comment


        • #5
          It was back in Michael Eisner days
          That they started to take the Benches out of the parks......
          Today Leadership just made it worst.............
          That why IMO.... you will not see Tram in service .........again
          Disney can save money on operation=and Gusts can WALK right into and
          back.......Downtown Disney !>
          Soaring like an EAGLE !

          Comment


          • #6
            Originally posted by Werner View Post
            So are benches being deliberately removed to "force" people to keep shopping and eating, etc.?

            I did notice during my last visit that one my favorite benches was missing. It's the one that used to be in the passage between Snow White's grotto and Fantasyland.
            Sadly, eliminating benches has been going for decades, ever since Michael Eisner gave Disney Stores executive Paul Pressler a mandate to turn Disneyland into a virtual retail-mall-with-rides -- the ultimate Disney Store. As an experienced mall retailer, Pressler's business model was that every square foot of space should turn a profit, and Disneyland was no different.

            Pressler tossed out many of the park's benches. It helped keep the customers -- er, "guests" -- moving past POPS (points of potential sale) just as in a mall, where the unspoken law is "a customer can't spend when he's sitting on his wallet."

            He filled those unprofitable Walt-era "quiet nooks" and "picturesque view spots" with OVD carts to create more POPS. Long before the Courtyard of Angels was closed to all but Club 33 members, it was turned into an ODV retail location. Pressler became notorious for jamming high-markup ODV carts into John Hench's quiet "eye rest spaces." Forget the importance of mood, atmosphere, pacing and flow. Forget the balanced "Disneyland experience" that Walt, John Hench, Herb Ryman and the other Gen-1 Imagineers had worked decades to establish. Forget the artistry that made Disneyland a world class theme park. Just shovel in the high-markup merch, pack in the bodies (courtesy of Low-Monthly-Payment APs) and sell, sell, sell.

            Fastpasses helped the Pressler philosophy, too: You want to get your walking wallets -- sorry, "guests" -- in and out of those expensive-to-operate-and-maintain rides as quickly as possible and onto the walkways, where they were only seconds from passing POPS. (And if you must have rides, they should turn a "soft profit" by promoting IP brands -- especially those IPs that are currently being marketed elsewhere in the Company. Hence the closing of non-IP rides and/or their rebranding with IP characters.)

            Pressler is long gone, but his business philosophy has lived on in the succeeding generations of Disney Parks management. It is especially strong today, with former Disney Consumer Products guru Bob "Cheapek" Chapek running the company.
            Last edited by Mr Wiggins; 10-19-2020, 08:37 PM.
            "Disneyland is often called a magic kingdom because
            it combines fantasy and history, adventure and learning,
            together with every variety of recreation and fun,
            designed to appeal to everyone."

            - Walt Disney

            "Disneyland is all about turning movies into rides."
            - Michael Eisner

            "It's very symbiotic."
            - Bob Chapek

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            • #7
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              • #8
                As others have more elaborately put in the thread it is a profit producing move created under the guise of "Stardust," or continued more accurately.

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                • #9
                  Originally posted by Mr Wiggins View Post

                  Sadly, eliminating benches has been going for decades, ever since Michael Eisner gave Disney Stores executive Paul Pressler a mandate to turn Disneyland into a virtual retail-mall-with-rides -- the ultimate Disney Store. As an experienced mall retailer, Pressler's business model was that every square foot of space should turn a profit, and Disneyland was no different.

                  Pressler tossed out many of the park's benches. It helped keep the customers -- er, "guests" -- moving past POPS (points of potential sale) just as in a mall, where the unspoken law is "a customer can't spend when he's sitting on his wallet."
                  I recall you ,sharing why benches being deliberately removed !
                  Years Ago
                  That how Disney treat and care for there customers -- er, "guests"......!
                  IMO
                  Soaring like an EAGLE !

                  Comment


                  • #10
                    It’s even worse. Noticing over the years, it seemed crazy, but I swear they adjusted the old-fashioned ‘wire-back’ style chairs. There were lots of them all over the park (restaurants, Mark Twain decks, etc.). I’m a bit tall, so it is always been my habit to tilt back a bit in most public chairs. It used to be no problem at Disneyland, until the mid-‘00’s.

                    Nearly all seating ever made has a slanted back, tapering up from the butt to the shoulder; here, suddenly and eventually, all these chairs were reconfigured to have their backs severally straightened vertically upright. Since then, when sitting in them, your butt does not rest firmly into the seat and get supported by the back, but instead your shoulder blades hit the upper hoop of wire, which makes for uniquely uncomfortable chairs. I noticed this first since titling back was now quite difficult to do and painfully unbalanced (perhaps stopping my tilting habit is part of the purpose, but no other places on earth have done so).

                    It was hard to believe DisCo. would make the park more unpleasant this way, but then the benches started disappearing (remember the large, smooth, gloriously built-in ones throughout Tomorrowland?) and it became apparent that a restful pause as part of your day at Disneyland was not going to be allowed anymore...even, perhaps especially, when paying to sit down to presumably enjoy a meal.

                    It was during this time, that I took some photos to prove to myself this was happening. Not getting any younger, I was looking for a place to sit more frequently. And those cast-iron benches on MainSt., and NewOrleansSq. are not exactly comfortable either, so eventually I gave up. I’m tired, have a long drive home, and cannot simply sit for a moment BY DESIGN, so I stopped spending my money to eat, and to shop, and just went home....for years now. Another factor in not renewing an Annual Pass. A painful decision, partially made for me by tired feet and sore back (with or without riding the Matterhorn!). Imagine also having to walk to and from parking lots...adding another un-fun a mile to your day. Uncredible.
                    sigpic


                    "Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money."
                    - - Walt Disney

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                    • #11
                      They also changed many of the walkways to make it slightly uncomfortable. The worst being the area in front of ROA/Fantasmic viewing. They purposely used a slightly uneven stamped concrete pattern. The sidewalks on Main St have the same effect to a lesser degree.

                      This was an attempt to keep people from getting too comfortable. This technique is used throughout many casinos in Vegas to funnel ppl towards the casino floor(s).
                      As part of a Public Service Announcement...
                      Guardians Of The Galaxy
                      Mission: Breakout
                      ...is abbreviated like this
                      GOTG M:B
                      The colon is placed after the "M", not before it.
                      That is all. 😉

                      Comment


                      • #12
                        If your sitting, your not spending. $$$$

                        Comment


                        • #13
                          Originally posted by tarheelalum View Post
                          If your sitting, your not spending. $$$$
                          and Just buying Items/junk ...that one, willy don't want ,it be colleting dust at home lol
                          Soaring like an EAGLE !

                          Comment


                          • #14
                            Originally posted by Mr Wiggins View Post

                            Sadly, eliminating benches has been going for decades, ever since Michael Eisner gave Disney Stores executive Paul Pressler a mandate to turn Disneyland into a virtual retail-mall-with-rides -- the ultimate Disney Store. As an experienced mall retailer, Pressler's business model was that every square foot of space should turn a profit, and Disneyland was no different.

                            Pressler tossed out many of the park's benches. It helped keep the customers -- er, "guests" -- moving past POPS (points of potential sale) just as in a mall, where the unspoken law is "a customer can't spend when he's sitting on his wallet."

                            He filled those unprofitable Walt-era "quiet nooks" and "picturesque view spots" with OVD carts to create more POPS. Long before the Courtyard of Angels was closed to all but Club 33 members, it was turned into an ODV retail location. Pressler became notorious for jamming high-markup ODV carts into John Hench's quiet "eye rest spaces." Forget the importance of mood, atmosphere, pacing and flow. Forget the balanced "Disneyland experience" that Walt, John Hench, Herb Ryman and the other Gen-1 Imagineers had worked decades to establish. Forget the artistry that made Disneyland a world class theme park. Just shovel in the high-markup merch, pack in the bodies (courtesy of Low-Monthly-Payment APs) and sell, sell, sell.

                            Fastpasses helped the Pressler philosophy, too: You want to get your walking wallets -- sorry, "guests" -- in and out of those expensive-to-operate-and-maintain rides as quickly as possible and onto the walkways, where they were only seconds from passing POPS. (And if you must have rides, they should turn a "soft profit" by promoting IP brands -- especially those IPs that are currently being marketed elsewhere in the Company. Hence the closing of non-IP rides and/or their rebranding with IP characters.)

                            Pressler is long gone, but his business philosophy has lived on in the succeeding generations of Disney Parks management. It is especially strong today, with former Disney Consumer Products guru Bob "Cheapek" Chapek running the company.
                            This line of thinking sucks. I can't say it any other way. The weird thing is I think there are a lot of benches in DCA--perhaps built after Pressler and before Chapek? Maybe for parades because they do handle them differently there than at Disneyland. I have come to almost like it better over there--maybe subconsciously because I can sit down. It's a simple thing but it makes a big difference if you have grandparents or little kids not in strollers with you who need a break, or even to adjust things. I just think it's cheap and "unmagical" to purposely deny people benches. Also,with the difficulties walking I for one have, if the trams don't come back, my ability to go will be severly limited. It's one reason I'm not going to DD right now.

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                            • #15
                              While I don't need benches....when I think about it some do from those with heath conditions, the elderly and even small kids. So really does suck they are trying to make it as hard as they can to let you relax.
                              Happy Halloween!!!

                              Comment


                              • #16
                                A lot is just the overcrowding as well. We all know how packed the walkways can get - Adventureland, Tomorrowland, NOS, Fantasyland, everywhere. Sc out that extra 3' of walking space on jammed paths is supposed to help with that. Maybe not all the benches, but at least I believe that was the intent of the changes with Stardust.
                                "Disneyland is a work of love. We didn't go into Disneyland just with the idea of making money." - ​Walt Disney

                                Comment


                                • #17
                                  It’s not right to remove resting places. I wish they would just leave things like this completely alone. If there ever comes a time to bring my Mom back to enjoy a place of such fond memories as a child (see username), I wonder if she could even enjoy it the way elder visitors should be able to. With some moments for quiet reflection.

                                  Ironic that Walt imagined all of this from the comfort of a park bench, isn’t it?
                                  ―George Darling

                                  It seems to me that we have a lot of story yet to tell. ― Walt Disney

                                  Comment


                                  • #18
                                    Originally posted by JerrodDRagon View Post
                                    when I think about it some do from those with heath conditions, the elderly and even small kids. So really does suck they are trying to make it as hard as they can to let you relax.

                                    Bingo...........Another way Disney take away, experience at the parks.
                                    for profit .........no matter how uncomfortable ,it is there customers / "Guests"!
                                    Soaring like an EAGLE !

                                    Comment


                                    • #19
                                      They probably shouldn't be called "parks" anymore. Parks do have places to rest -- benches.

                                      Comment


                                      • #20
                                        Originally posted by greenalfonzo View Post
                                        A lot is just the overcrowding as well. We all know how packed the walkways can get - Adventureland, Tomorrowland, NOS, Fantasyland, everywhere. Sc out that extra 3' of walking space on jammed paths is supposed to help with that. Maybe not all the benches, but at least I believe that was the intent of the changes with Stardust.
                                        Sure but you need to make room for them. Walt in pretty much every book I've read on Disneyland wanted two things lots of Trash cans and Benches for parents/older people to sit.

                                        They won't but I've wanted the, to redo some of these smaller lands layouts....they could now for sure they have time to redo the store fronts in Adventure land to push them back and give us more area to walk.
                                        Happy Halloween!!!

                                        Comment

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