Sorry you had a bd experience too! There is no excuse for a steakhouse to mess up a medium rare steak and then to second guess it and then to not deliver it as promised. That's a chef that's not paying attention to his meat.
I've been 3 or 4 times and never had an issue with mine.
I would have asked for the manager after being questioned by the food server, bad form indeed.
I have eaten there about half a dozen times, only once did I order a steak, it was spot on though. Agree with Sir Clinksalot, the breakfast is not to missed. Never had bad service or a bad meal there, hope you go back and give them another shot.
They who dream by day are cognizant of many things which escape those who dream only by night. ~Edgar Allan Poe
Well it sounds like my experience was unique – bummer for me! Unfortunately at those prices, it will be a while before I try it again. I have lots of other restaurants to try first! I think the next one will be Ralph Brennan’s. And I haven’t tried Napa Rose yet either.
Hehe well... those other restaurants you listed are pretty pricey as well! Especially Napa Rose.
As far as Steak houses go, Steakhouse55 is actually quite comparable to many high-end steak places. It's not the best but it's comparable. For the best steak in the southland, I prefer (wolfgang puck's) CUT or MASTRO'S.
Most of the time when a waiter/waitress asks you to cut into the steak they do it when they bring it over the first time to make sure its correct to your liking. He didnt do this, no biggie. He then asked you to cut in the middle because most people will cut at the edge, thats thinner and tends to cook quicker then the center. This is certainly common practice in most places that serve steak, but Ive noticed since being in CA a lot of places do not do this.
Being a former cook this was certainly common practice at most places ive been.
And make sure to try the hot chocolate at the napa rose
This situation *may* have been the waiter 2nd guessing you, but it also could have just been him double-checking how the meat was cooked. People do have somewhat different opinions on what constitutes "rare", "medium" etc. and he would need to check before he could bring it back to the chef and tell him what to do with it.
That said, messing up twice is an honest if still unacceptable mistake. All my trips to SH55 have been great with great service, although I do think they have a reputation for overcooking things for some reason (aka order rare if you want medium-rare). I wouldn't discount the place completely over this.