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  • [Chat] 1 billion on the new queue system or give hollywood studios the DCA treatment

    So for a really long time I have felt that the Hollywood Studios needed some major help. The universal type theme is really not working especially with Universal right down the road. Should Disney have put the 1 Billion they are investing in this new reservation based queue system or would it be better spent reviving Hollywood studios?

    What are your thoughts?
    43
    I love the new reservation system idea the money is being well spent
    4.65%
    2
    Give Hollywood studios the DCA treatment instead
    67.44%
    29
    Neither use it elsewhere in WDW
    27.91%
    12
    BGood! It's not just my motto its my name!

  • #2
    Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

    i like the next gen que concept, hate the reserve from home idea. take that money and use it on HS my ideas will come up on the DIP as soon as im done with AK hope you check it out

    Comment


    • #3
      Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

      Don't forget DAK. Put some of that money into finally getting Beastly Kingdom in there.

      Comment


      • #4
        Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

        Originally posted by toonaspie View Post
        Don't forget DAK. Put some of that money into finally getting Beastly Kingdom in there.
        Oh I thought of this but in my opinion I think the Hollywood studios is in greater need. I would love to see DAK get some expansion including Beastly Kingdom.
        BGood! It's not just my motto its my name!

        Comment


        • #5
          Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

          I sometimes really do not understand what people are thinking! lol I would much rather have highly immersive queues that are part of the experience i.e. Hogwarts... vs. skipping the line and just jumping on a mediocre ride i.e. Test Track

          Give me a story, take me on an adventure. Don't turn the line into the enemy.
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          • #6
            Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

            Originally posted by KingEric View Post
            I sometimes really do not understand what people are thinking! lol I would much rather have highly immersive queues that are part of the experience i.e. Hogwarts... vs. skipping the line and just jumping on a mediocre ride i.e. Test Track

            Give me a story, take me on an adventure. Don't turn the line into the enemy.
            I could not agree more look at the amazing line for expedition everest you miss all of that if you fast pass that ride!
            BGood! It's not just my motto its my name!

            Comment


            • #7
              Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

              Originally posted by mickdaddy View Post
              I could not agree more look at the amazing line for expedition everest you miss all of that if you fast pass that ride!
              Exactly! I love how when WWoHP opened the UO team said "our attraction is an hour long" because the line is so immerse.

              And I was like nice "spin" UO.... then I went on FJ at WWoHP and I personally don't like the single riders line because you miss so much of the set up. I would much rather wait 75 mins in line so that I can experience the entire Hogwarts Experience.

              I have free Express on my AP, and even if they did offer Express on FJ I wouldn't use it, because the queue is part of the attraction.
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              • #8
                Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                Originally posted by KingEric View Post
                Exactly! I love how when WWoHP opened the UO team said "our attraction is an hour long" because the line is so immerse.

                And I was like nice "spin" UO.... then I went on FJ at WWoHP and I personally don't like the single riders line because you miss so much of the set up. I would much rather wait 75 mins in line so that I can experience the entire Hogwarts Experience.

                I have free Express on my AP, and even if they did offer Express on FJ I wouldn't use it, because the queue is part of the attraction.
                And to me having immersive lines as part of the attraction is what Disney created and is known for so why remove that experience. Look at how well done tower of terror's line is. Then you look at something like the Indiana Jones and the temple of the forbiden eye at DL and the use of fast pass there has completely ruined that amazing queue they built. You now walk past everything and no longer get to hunt for the interactive elements they put in and really miss all of that detail.
                BGood! It's not just my motto its my name!

                Comment


                • #9
                  Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                  I voted for giving DHS the DCA treatment, but I wouldn't give the whole Billion to the Studios. Maybe $700m and the rest to the other 3.
                  sigpic

                  "We're not trying to entertain the critics ... I'll take my chances with the public." -
                  Walt Disney

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                  • #10
                    Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                    Originally posted by Hathaway Browne View Post
                    I voted for giving DHS the DCA treatment, but I wouldn't give the whole Billion to the Studios. Maybe $700m and the rest to the other 3.
                    I could live with that!
                    BGood! It's not just my motto its my name!

                    Comment


                    • #11
                      Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                      DHS needs more like 2 or 3 billion for a DCA treatment. 1 billion wont cut it. DHS has been run into the ground and it needs a LOT of help to be fixed up.

                      Comment


                      • #12
                        Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                        It really depends.

                        If interactive queues aren't just video games, then I'm down for them (just not $1 billion wroth) So yes, I would like the money to go to improving parks that are lacking, but DCA treatment implies destroying theme. And that is something I would not like to see.

                        Comment


                        • #13
                          Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                          Originally posted by KingEric View Post
                          I sometimes really do not understand what people are thinking! lol I would much rather have highly immersive queues that are part of the experience i.e. Hogwarts... vs. skipping the line and just jumping on a mediocre ride i.e. Test Track

                          Give me a story, take me on an adventure. Don't turn the line into the enemy.
                          Originally posted by mickdaddy View Post
                          I could not agree more look at the amazing line for expedition everest you miss all of that if you fast pass that ride!
                          Well, you actually don't miss *all* of that when going through Everest's FastPass queue. While it is true that not everything in the stand-by queue can be seen from the FP queue, there are some things in the FP queue that can't be seen in the Stand-by queue. And let's try not paint a false picture where literally any & all immersive theme elements are completely missed by using FP on Everest. There's a whole lot of immersion to be had even with the FastPass.

                          Having to choose between highly-immersive themed queues and FastPass is a false choice. There's plenty of immersion to be had the various FP queues of WDW from Mission: Space to Test Track to Everest to Pooh to the rest. Is some stuff missed? Yes, but it isn't like there is nothing.

                          Then you look at something like the Indiana Jones and the temple of the forbiden eye at DL and the use of fast pass there has completely ruined that amazing queue they built. You now walk past everything and no longer get to hunt for the interactive elements they put in and really miss all of that detail.
                          Oh please. No one's holding a gun to anyone's head and forcing them to sprint down the queue as fast as they possibly can while wearing a blindfold, as you imply. People can walk at their own pace and observe all the details however they choose to. The people I see doing any sort of "rushing" down Indy's queue are the people who've seen Indy's queue a few hundred times, and don't need to examine every square millimeter of the queue because they already have multiple times, but still enjoy riding the ride. That's one of the ways Disneyland CA is different than WDW FL. The locals know precisely what's there and don't need to spend another hour examining it. First-timers are free to examine at their leisure, but hopefully they don't mind people walking around/past them.

                          But more to the point, FastPass didn't create that situation. If the FastPass queue/Stand-by queue merge point was at the film room rather than the temple's entrance, you might have a point, but the merge is actually at the temple entrance. There is no shortcutting. There are no queue elements 'missed' unless people choose to miss them. Disney wasn't brainless in their choice of where to put the merge point.

                          I'd imagine you'll see more of this in the future when NextGen takes hold. It's looking like Disney considers the attraction queue of the future to be a shorter FastPass (or whatever it's called) queue that contains some, but not all, thematic elements...and an immersive/interactive Stand-By queue filled with all sorts of diversions from kids' toys to video games to trivia questions to what have you.

                          We'll have a choice, just like we have now, only then the choice may not be between FastPass and being stuck in line with nothing to do. Now Stand-by'ers might have quite a bit to do, which will increase the number of people choosing Stand-by, like mickdaddy & King Eric here, and having a great time with it. I'm all for that, though I'll probably still primarily use FastPass whenever/however I can much like I do now.

                          In response to the OP, I'm not sure what the "DCA treatment" is, but if it's a $1 Billion capital expansion in shows/attractions, I sure wouldn't mind that coming to the Studios one day, but it doesn't need to be a one or the other thing with NextGen. NextGen is just the latest project to come down the pike. One of the greatest parts of the theme park industry is that this never ends. There's always something to look forward to, and then something to look forward to after that. I'd imagine you'll see "the DCA treatment" coming to the Studios and other places in WDW quite soon. In fact, I'd point to the Hyperion Wharf project as possible evidence that it's already here.

                          "Who among you is wise and understanding? Let him show by his good behavior his deeds in the gentleness of wisdom." -- James 3:13

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                          • #14
                            Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                            Isn't the 1 billion dollars being divided to Disneyland Resort as well?

                            Comment


                            • #15
                              Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                              Originally posted by PeoplemoverMatt View Post
                              The locals know precisely what's there and don't need to spend another hour examining it. First-timers are free to examine at their leisure, but hopefully they don't mind people walking around/past them.

                              But more to the point, FastPass didn't create that situation. If the FastPass queue/Stand-by queue merge point was at the film room rather than the temple's entrance, you might have a point, but the merge is actually at the temple entrance. There is no shortcutting. There are no queue elements 'missed' unless people choose to miss them. Disney wasn't brainless in their choice of where to put the merge point.

                              I'd imagine you'll see more of this in the future when NextGen takes hold. It's looking like Disney considers the attraction queue of the future to be a shorter FastPass (or whatever it's called) queue that contains some, but not all, thematic elements...and an immersive/interactive Stand-By queue filled with all sorts of diversions from kids' toys to video games to trivia questions to what have you.

                              We'll have a choice, just like we have now, only then the choice may not be between FastPass and being stuck in line with nothing to do. Now Stand-by'ers might have quite a bit to do, which will increase the number of people choosing Stand-by, like mickdaddy & King Eric here, and having a great time with it. I'm all for that, though I'll probably still primarily use FastPass whenever/however I can much like I do now.
                              I am going to disagree with you on a few points.

                              First: Yes you can go at your own pace, but one thing locals and AP holders don't realize is that they set the tone for everyone in the park, if they are loud and talking on a cellphone on a ride, then day guests feel that is acceptable and that the ride isn't important. If APs just run through the cues, creating a sense of urgency, then day guests feel that energy, and run past all the detail.

                              Second: The Forbidden Journey at the Wizarding World of Harry Potter at Islands of Adventure at the Universal Orlando Resort in Orlando Florida is the perfect example of what a theme park attraction should be. I feel that if you spend less than 40 mins in Hogwarts it lessens the experience of the ride.

                              In the end people are not paying money to go to a theme park so that they can just go on the highest number of flat rides like at a carnival. People go to escape, be taken out of their world, have an adventure, and bond with family and friends.
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                              • #16
                                Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                                I think a lot of people here are reducing the project to its most basic terms: more interactive queues and other wait time technology. However, if you've been following it closely, that seems more like a by-product of the real investment, which is tracking and maximizing spending via RFID. So essentially, Disney is spending this money as it perceives there will be a significant ROI in consumer spending. The queues and other "guest benefits" are what's marketed, but that's not Disney's driving force behind this project.

                                I know the likely retort to this is that increased spending in the parks has ROI, too, but my bet is that the return is not the same (otherwise more investment would be made to the parks). Walt Disney World is not Disneyland. Until Disney Vacation Club members start behaving like AP holders at DLR, WDW won't have the same incentive to substantially improve the parks. Most guests to WDW are once every two years visitors (at most), and they aren't complaining about most aspects of the parks. People in online forums are a small but vocal minority. Capacity is bad in some of the parks during some seasons, but it's not terrible most of the time, so I don't think much expansion is justified (except in the Magic Kingdom--which is occurring--and perhaps a little in the Studios).

                                Add to that the fact that spending one billion on attractions doesn't just cost one billion, it costs that billion plus the long term costs of operating those attractions. That's significantly more than RFID, which does have residual costs, albeit ones that aren't as high.

                                I understand the temptation to say "I'd rather have rides," and while I wholeheartedly agree, that doesn't change the fact that our sentiments and desires often don't align with the most pragmatic business-decisions for Disney.
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                                • #17
                                  Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                                  I think the poll results speak volumes. This is a company that is giving us what they want to give us...instead of giving us what we want. I guess I must be stuck in another century; I thought the customer was always right??

                                  If they could install all their new high tech reservation doodads AND still be willing to spend what it takes to raise all their parks to world class standards, I wouldn't have a problem with it. But they clearly are not.

                                  People are flying halfway around the world and spending big dollars to go to TDR because they have heard that Tokyo offers the best theme park experience. They are spending the extra time, money and effort to get something exceptional. But the U.S. parks still think that emulating Tokyo wouldn't be profitable enough for them? All their parks have areas of crying need, and unpopular "attractions" that badly need to be replaced or improved. Instead, they're sinking a billion into a glorified Fast Pass system.

                                  Are they ever going to learn the simple truth about theme parks: it's all about the show.
                                  Last edited by disneyfann121; 02-25-2011, 05:39 AM.

                                  Comment


                                  • #18
                                    Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                                    Originally posted by WDWFigment View Post
                                    I think a lot of people here are reducing the project to its most basic terms: more interactive queues and other wait time technology. However, if you've been following it closely, that seems more like a by-product of the real investment, which is tracking and maximizing spending via RFID. So essentially, Disney is spending this money as it perceives there will be a significant ROI in consumer spending. The queues and other "guest benefits" are what's marketed, but that's not Disney's driving force behind this project.

                                    I know the likely retort to this is that increased spending in the parks has ROI, too, but my bet is that the return is not the same (otherwise more investment would be made to the parks). Walt Disney World is not Disneyland. Until Disney Vacation Club members start behaving like AP holders at DLR, WDW won't have the same incentive to substantially improve the parks. Most guests to WDW are once every two years visitors (at most), and they aren't complaining about most aspects of the parks. People in online forums are a small but vocal minority. Capacity is bad in some of the parks during some seasons, but it's not terrible most of the time, so I don't think much expansion is justified (except in the Magic Kingdom--which is occurring--and perhaps a little in the Studios).

                                    Add to that the fact that spending one billion on attractions doesn't just cost one billion, it costs that billion plus the long term costs of operating those attractions. That's significantly more than RFID, which does have residual costs, albeit ones that aren't as high.

                                    I understand the temptation to say "I'd rather have rides," and while I wholeheartedly agree, that doesn't change the fact that our sentiments and desires often don't align with the most pragmatic business-decisions for Disney.
                                    Creating greatness, spinning more magic, would be extremely pragmatic. You build a great business by offering a great product. Just ask the guys at Pixar.

                                    "Quality is the best business plan" -- John Lasseter.

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                                    • #19
                                      Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                                      Originally posted by disneyfann121 View Post
                                      Creating greatness, spinning more magic, would be extremely pragmatic. You build a great business by offering a great product. Just ask the guys at Pixar.

                                      "Quality is the best business plan" -- John Lasseter.
                                      I still think you're reducing this to overly-simplistic terms. First, you cite poll results. Well, this poll is on an undeniably skewed site. Not only that, if you ask people if they want more attractions or a system that maximizes their spending, what do you think they're going to say? Then, you cite diehard fans heading to TDR for its quality. I don't doubt people are doing this, but how many individuals in the general public do this versus opt for visiting one of the domestic parks?

                                      Quality is a great business plan, there is no doubt about that. TDO has been resting on its laurels for a number of years, there is no doubt about that, either. However, there comes a point in given markets where increased quality is superfluous, and money is better spent elsewhere (for the purposes of ROI). In Orlando, given the audience, it probably is the case that the average guest thinks the parks are great quality. These guests are infrequent tourists, used to Six Flags. Investing in new and high quality experiences may draw some more fervent guests or repeat visitors, but can you definitively say it's better for business than maximizing the spending of most guests (which is the true nature of this project, so all the discussion about FastPasses and wait times is irrelevant)? I know I can't.

                                      I'm not saying that I personally don't want more rides and attractions. For me, personally, that is much more likely to maximize my spending at WDW. However, I accept and realize that I'm not the average guest. If you have nearly 2,500 posts in an online forum about Disney, neither are you. I wouldn't be so quick to equate what anyone here wants with what Disney should do.
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                                      • #20
                                        Re: 1 billion on the new queue system or give hollywood studios the DCA treatment

                                        i just don't see why there cannot be a more gradual shift into the program. that billion dollars gets invested into the project over a slightly extended period of time and bundles of funds would be freed up in the short term for small additions like 1-2 new attractions and some refurbishments for the studios. I mean this is brand new technology that fits tailor made into wdw, its not going to become outdated or stolen. new attractions, interactive queues, maximized spending, maximized profits, leads to expanding other parks and attractions around wdw, happy customers, a few bonuses for the execs, high fives all around mission accomplished

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