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  • WATCH OUT for SCAM at WDW!!!

    Reports on the news this week are mentioning about a scam going on at WDW. This pertains to folks staying on property. Some of them have been effectively robbed of their credit card credentials and become victims of credit card identity theft.
    On at least a couple of instances... guests have been called at their rooms (happened at the Poly in January) by a person pretending to be a Cast Member, informing them of a great deal of a dinner show at any of the resorts, but they are asking for credit card info to secure a reservation. Those who have fallen victim of this scam, are told to go to the hotel's front desk 24 hrs later to pick up tickets for this deal. When they do go to the desk the next day, there is no tickets and no record of such incidents.

    WDW maganement is advising guests NOT to give out their credit card numbers of personal info over the phone because NO Cast Member is authorized to ask for such personal information over the phone. Many of the victims claim they thought the caller was legit because he/she knew their names already and room numbers, so people are being fooled quite convincingly. As far as the news report goes, WDW management has posted advisories next to phones at all hotels on property advising guests of this scam and to protect themselves and report any such attempts to police and security asap if they happen to them.

    So... if you are staying on property (or anywhere for that matter)... HEADS UP! and protect yourself against credit card identity theft.

  • #2
    Re: WATCH OUT for SCAM at WDW!!!

    Woah! Hotel phishing, I would have never seen that being an issue.
    -Monorail Man

    Comment


    • #3
      Re: WATCH OUT for SCAM at WDW!!!

      Since the front desk already has your credit card...well, I'd be suspicious immediately.

      Still, better to get the word out, so good to say something.

      peace,
      Roo
      husband, petowner, wordsmith, imagineer, martialist, playwright, traveller, ardent, wit, critic, barista, Taoist, superhero, fortuneteller, reader, fidget, teacher, dreamer, author, blogger, ghosthunter, voter, patient, bear, gourmand, Floridian, friend

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      • #4
        Re: WATCH OUT for SCAM at WDW!!!

        How did they find out the name & room number? Ewe, creepy.

        --Jonathan

        Comment


        • #5
          Re: WATCH OUT for SCAM at WDW!!!

          I've seen notices about this scam placed in the rooms my last couple visits.

          Comment


          • #6
            Re: WATCH OUT for SCAM at WDW!!!

            Ok. now I am all teary eyed seeing Heath on that BM avatar... Poor Jake..

            Anyways.. I am curious about that as well.. which leads me to believe there could be someone inside Disney moonlighting as a credit card spender...

            Comment


            • #7
              Re: WATCH OUT for SCAM at WDW!!!

              Thanks for the heads up TDL.

              Comment


              • #8
                Re: WATCH OUT for SCAM at WDW!!!

                Originally posted by TDLFAN View Post
                Ok. now I am all teary eyed seeing Heath on that BM avatar... Poor Jake..

                Anyways.. I am curious about that as well.. which leads me to believe there could be someone inside Disney moonlighting as a credit card spender...
                Yeah that's what I thought, sounds like a CM is in on it.

                I've had my avatar since '05... sadly it has become a permanent memorial tribute.
                --Jonathan

                Comment


                • #9
                  Re: WATCH OUT for SCAM at WDW!!!

                  Wah!!!!:crybye: sob sob!

                  Comment


                  • #10
                    Re: WATCH OUT for SCAM at WDW!!!

                    This really is very strange because when someone calls a hotel room at a Disney resort, the operator asks for the last name of the guest for security reasons. This happened to me this very past weekend.

                    In any case, it's a good thing that the credit card companies will protect cardholders from unauthorized charges.

                    I have a feeling that the culprit will be caught sooner or later.

                    Comment


                    • #11
                      Re: WATCH OUT for SCAM at WDW!!!

                      You think when people hear this they will be even more confused about the Year of a Million Dreams and less willing to accept the real prizes?

                      Comment


                      • #12
                        Re: WATCH OUT for SCAM at WDW!!!

                        why would anyone fall for that? OMG....especially if they are staying at the hotel, the card is on file and they wold just charge it to the room. People THINK!!!

                        Comment


                        • #13
                          Re: WATCH OUT for SCAM at WDW!!!

                          Originally posted by SCUBAbe View Post
                          People THINK!!!
                          Exactly the general public often does things without realizing it is a scam. Especially if it sounds good and is also convincing.

                          They don't realize that the hotel has their credit card on file.
                          Visit

                          Click the Banner

                          Comment


                          • #14
                            Re: WATCH OUT for SCAM at WDW!!!

                            Interesting. First thing I thought of when reading this is that it sounds like an inside job since the person calling knows your name and room number.

                            Stupid criminals.

                            Comment


                            • #15
                              Re: WATCH OUT for SCAM at WDW!!!

                              I wondered why there was a sheet by the phone warning about giving information over the telephone. I was like, "uh why would someone call my room and ask for a credit card and why would I ever give it to them". Apparently though the sheet has merit.

                              Is it possible at all to call a room directly from the outside or on property? Isn't there a direct number assigned to each phone? Since I don't use the phone in the room all that much, I can't remember for sure. But, that would be a way around talking to the front desk to be patched through if you don't know the name of the guest.
                              -Tim

                              Comment


                              • #16
                                Re: WATCH OUT for SCAM at WDW!!!

                                Originally posted by SCUBAbe View Post
                                People THINK!!!
                                Well.. you gotta remember people pack their brains in their checked luggage when they go on vacation, and then the Magical Express looses it on the way to WDW.

                                Comment


                                • #17
                                  Re: WATCH OUT for SCAM at WDW!!!

                                  As for (not) needing to know the guest name, can't you call the front desk and ask to be connected to room 1215? No name needed?
                                  Kevin Yee
                                  MiceAge Columnist

                                  I am the author of several Disney books:
                                  Jason's Disneyland Almanac - a daily history of Disneyland
                                  Walt Disney World Hidden History - tributes, homages, and ride remnants at WDW
                                  Your Day at the Magic Kingdom
                                  Mouse Trap
                                  Tokyo Disney Made Easy
                                  101 Things You Never Knew About Disneyland
                                  Magic Quizdom (The Disneyland Trivia Book)

                                  “The press [should be] a watchdog. Not an attack dog. Not a lapdog. A watchdog. Now, a watchdog can't be right all the time. He doesn't bark only when he sees or smells something that's dangerous. A good watchdog barks at things that are suspicious.” – Dan Rather

                                  Comment


                                  • #18
                                    Re: WATCH OUT for SCAM at WDW!!!

                                    Originally posted by KevinYee View Post
                                    As for (not) needing to know the guest name, can't you call the front desk and ask to be connected to room 1215? No name needed?
                                    Kevin - you should try it and report back!
                                    Denise

                                    www.mousesteps.com




                                    Favorite TDL Typo:

                                    Originally posted by TDLFAN
                                    I think it will give more pipping pervs the reason needed to go parasailing
                                    on Bay Lake.

                                    Comment


                                    • #19
                                      Re: WATCH OUT for SCAM at WDW!!!

                                      Originally posted by KevinYee View Post
                                      As for (not) needing to know the guest name, can't you call the front desk and ask to be connected to room 1215? No name needed?
                                      I tried that this very past weekend at the Wilderness Lodge. They asked me for the guest's last name for "security reasons."

                                      Comment


                                      • #20
                                        Re: WATCH OUT for SCAM at WDW!!!

                                        Great, there goes all my extra income from those scams I've been running. Stupid Disney and their stupid security!

                                        Seriously, though, that does beg the question how the scammers are getting the last name. Reading luggage tags? I suspect that if you need last name and you need room number, they are either being followed to the room (and the luggage tag read out), or maybe there is eavesdropping at the front desk.

                                        Wait a sec... would DME bus drivers have access to names and room numbers?
                                        Kevin Yee
                                        MiceAge Columnist

                                        I am the author of several Disney books:
                                        Jason's Disneyland Almanac - a daily history of Disneyland
                                        Walt Disney World Hidden History - tributes, homages, and ride remnants at WDW
                                        Your Day at the Magic Kingdom
                                        Mouse Trap
                                        Tokyo Disney Made Easy
                                        101 Things You Never Knew About Disneyland
                                        Magic Quizdom (The Disneyland Trivia Book)

                                        “The press [should be] a watchdog. Not an attack dog. Not a lapdog. A watchdog. Now, a watchdog can't be right all the time. He doesn't bark only when he sees or smells something that's dangerous. A good watchdog barks at things that are suspicious.” – Dan Rather

                                        Comment

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