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AAA....worse than the DMV???


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  • AAA....worse than the DMV???

    OMG!!! I ended up having to take a two hour lunch today!!!

    I went to AAA to get "Tip Packs" for our trip to Europe. Tip packs are small amounts of foreign currency for cab fare and stuff like that.

    So I go to AAA, stand in line for an hour!!! Then the "travel specialist" I am working with gets into an argument with me. Why? Because I won't purchase the PESOS she is trying to sell me for France!!

    I finally had to get the manager involved...and he ended up taking her side. Telling me that "the computer says I need pesos."

    So, I finally convince them I "want" Euros. But only after they explain to me that I "won't be able to exchange them when I get there and they are the wrong currency!"

    In the end... I finally got some euros....and a headache....

  • #2
    Re: AAA....worse than the DMV???

    OH MY GOD!!! How incompetant is that?! If I were you I'd write a letter to someone about that. Thats pathetic. What if you were some old lady who didnt know the difference between a Euro and a Peso, got the Pesos because these seemingly knowing professionals told you to, and were screwed once you got to France?



    • #3
      Re: AAA....worse than the DMV???

      Sorry...Nothing beats the DMV. At least the folks at AAA might be ignorant, but the folks at DMV just DON'T CARE!!!!

      Hope your headache is better.


      • #4
        Re: AAA....worse than the DMV???

        wow, that's pathetic! i think AAA and DMV are both demonic beings and it's terrible because there really is no way around either of them!!

        ^clicky clicky^


        • #5
          Re: AAA....worse than the DMV???

          I spent 3 hours there last year trying to simply get 5 day park hopper tickets for my trip!
          I feel your pain! :bang:


          • #6
            Re: AAA....worse than the DMV???

            Huh. I'm sorry AAA was so horrible that day. I've used them for DMV stuff for a long time now and they're much better. Haven't tried anything with the travel service, and I guess that's a good thing.

            I don't care what the computer says, France and most of Europe uses Euros! People know that.
            I pledge allegiance to the Earth, one planet, many gods, and to the universe in which she spins.


            • #7
              Re: AAA....worse than the DMV???

              NGU - you're going to be awfully sorry when you show up to France and they only take Pesos. :lol:
              Marge: Barnacle Bill's Home Pregnancy Test? Homer, shouldn't we have gone with a better-known brand?
              Homer: But Marge, this one came with a corn-cob pipe!
              Marge: [reading from the test box] "Ahoy, Maties! If the water turns blue, a baby for you! If purple ye see, no baby thar be!"
              Homer: So, which is it? Blue or purple?
              Marge: Pink.
              Homer: D'oh!
              Marge: "If ye test should fail, to a doctor set sail!"


              • #8
                Re: AAA....worse than the DMV???

                OMG that is absolutely ridiculous. I would defintely report BOTH of them to someone higher up, just like O-Nut said what if you didn't know the difference. Simply pathetic customer service.

                Delta Mu Chi Alpha ΔΜΧΑ


                • #9
                  Re: AAA....worse than the DMV???

                  I would report them as well. My family has been using AA forEVER and never had problems like that. They've always been helpful, knowlegable, etc. It sucks that you got such a bad one... Nice how a travel specialists doesn't know something that us laymen know! Sheesh.
                  Good morning, son
                  In twenty years from now
                  Maybe we'll both sit down and have a few beers
                  And I can tell you 'bout today
                  And how I picked you up and everything changed
                  It was pain
                  Sunny days and rain
                  I knew you'd feel the same things...



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