Re: If You Surf the Web on Your Blackberry, You Probably Can't Read This
And it is now coming back online . . . .
BlackBerry email service goes down
Users of Research In Motion's mobile device experience email failure due to a reported outage in RIM's network
NEW YORK (CNNMoney.com) -- BlackBerry email service went down Monday afternoon, according to Research in Motion, maker of the smartphone.
In a service notification sent to CNN, RIM said BlackBerry subscribers "may be unable to send or receive messages and may also be unable to "register their device, roam in another location, or use other services such as Internet browsing."
RIM described the affected service area as "The Americas Network."
Stephanie Walsh, a spokeswoman for Sprint Nextel, said the outage began at 3:20 ET and affected all carriers, but not necessarily all BlackBerry users. Walsh said RIM informed Sprint the outage was resolved and that a backlog of emails would be coming soon.
Mark Siegel, a spokesman for AT&T, another BlackBerry carrier, said his company was informed at 3:30 ET about the outage.
According to Verizon spokesman, Tom Pica, a RIM email server had gone down, which was the source of the problem. "Service has been restored," said Pica, "it will just take a little while [for Verizon's system] to catch up."
Voice service on the Verizon network was not affected, he said.
"A couple of hours is not a huge deal," said Tom Kelly, a spokesman for JPMorgan Chase. "It's probably a nuisance. Longer will be a problem. It's amazing how we rely on them."
JPMorgan Chase's employees use the BlackBerry under multiple carriers, including AT&T and T-Mobile, he said.
Sprint, Verizon and AT&T said the outage was not due to a malfunction within their networks.
A representative from RIM could not immediately be reached for comment.