I've never had a problem with Workbrain... until the bad blackout that they had at WDW last week. Knocked out reservations, the portal, Workbrain, and a bunch of other stuff. I got an e-mail about it last week.
I think reservations is still affected because the online booking engine is REALLY slow and laggy since then (I've been checking everyday) and I can't bring up any availability for any hotel in January with a CM discount. Obviously Workbrain is still affected if it's still down right now.
I would say expect to see some progress on Monday, well... at least I'd hope.