I just need to vent

[aimster]

I love my Blackberry Curve, but the stupid MMS (picture messages) thing is all screwed up. It worked, then all of a sudden it didn't work. I've spent hours on the phone with tech support and we've tried all sorts of things to try resolving the issue, none which worked. Yesterday the rep I talked to thought it might be the device, so he suggested I take it back and exchange it for another one.

I did that today and now I can't send or receive even regular text messages on the new phone! And the MMS thing is still messed up too! Since it's Sunday, tech support is closed, so they couldn't do much for me at the store. I told them I'll be back tomorrow (I got the day off work) and we're going to call tech support and get this resolved, one way or another.

I am sooooo frustrated. This has been driving me up the wall for weeks now. I want this fixed!

:rant:

Ok I'm done.

[MsSarah]

Re: I just need to vent

Deep breaths...

[SCUBAbe]

Re: I just need to vent

I'm so sorry. I have never had an issue with my phone. I don't use mms very often....oh, sometimes the edge network doesn't work, but it eventually does again. :ghug:

[aimster]

Re: I just need to vent

I cheered myself up by ordering a new TV. Heh.

[SCUBAbe]

Re: I just need to vent

I would love to get a new TV. We want an HD TV, but the only HD thing we have is the xbox. We would have to upgrade the cab;e/sattelite if we get one.

[aimster]

Re: I just need to vent

Well, this was my Christmas present and it was too good a deal to pass up so.... Christmas is done for me!

[knittingknerd]

Re: I just need to vent

What is mm? So un-techy. I have noticed any customer support for phones (cell phone and Charter) has been really crappy lately. Sorry to hear about your phone.

[aimster]

Re: I just need to vent

MMS=Multi Media message (picture message)

And I went to the store today and they got it working, but the weird thing is when I try to send pic messages to my mom & boyfriend they still don't go through. But I sent ones to a bunch of test phones in the store and they all worked. The guys in the store and tech support are totally stumped.

[garbear]

Re: I just need to vent

Could it maybe be your mom and boyfriend phone?

[aimster]

Re: I just need to vent

Maybe, but they both have the data/text package for pic messages on their phones too. It's really weird. I can figure a workaround on the boyfriend's phone when I see him later this week. Can't get my hands on my mom's phone until she & dad come back down here just after Christmas.

[garbear]

Re: I just need to vent

Maybe, but they both have the data/text package for pic messages on their phones too. It's really weird. I can figure a workaround on the boyfriend's phone when I see him later this week. Can't get my hands on my mom's phone until she & dad come back down here just after Christmas.

Another idea you may want to try, is take his phone down to the sprint store with you and see what they say to you.

[aimster]

Re: I just need to vent

Neither of us are on Sprint. I'm on AT&T and he's on T-Mobile.

[garbear]

Re: I just need to vent

Neither of us are on Sprint. I'm on AT&T and he's on T-Mobile.

Oh I thought you were on sprint. Don't ask me why! :lol:

But my friend had T-Mobile and I never got her text and she never got mine. So thats something too look into, It ended up being the sim card was bad.

[aimster]

Re: I just need to vent

Well, I got a new SIM card last week, so it can't be that. I had no problems sending picture messages on my old Motorola flip phone. Weird. Well, as long as I can still regular text, it's ok. I love everything else this Blackberry does. I'm getting lots of use out of the GPS!

[garbear]

Re: I just need to vent

Well, I got a new SIM card last week, so it can't be that. I had no problems sending picture messages on my old Motorola flip phone. Weird. Well, as long as I can still regular text, it's ok. I love everything else this Blackberry does. I'm getting lots of use out of the GPS!

GPS! AH!! Now thats what I need! :lol:

[aimster]

Re: I just need to vent

I didn't think I'd get much use out of it, but since Google Maps is free.... I'll never get lost again! :lol:

[SCUBAbe]

Re: I just need to vent

I haven't used that feature. is it the one for the added cost and the receiver?

I have gps in the car so I usually just use that one. I have used the internet to find addresses though.

[aimster]

Re: I just need to vent

If you use Google Maps for your GPS, it's free. AT&T's TeleNav service costs like $10 a month.

[SCUBAbe]

Re: I just need to vent

If you use Google Maps for your GPS, it's free. AT&T's TeleNav service costs like $10 a month.

do you need the gps receiver for that?

[aimster]

Re: I just need to vent

Nope, it's built into my phone. I mean my phone has a GPS chip in it. My Curve is the 8310, which is the new one and comes with GPS. T-Mobile's Curve is the 8320, which has wifi instead of GPS. But the AT&T Curve comes in RED (which I have).