Sorry to hear about your story, but I appreciate you sharing your story. As a Handspring/Palm device owner for many years, some of my friends were surprised that I didn't pick up an iPhone already. I knew I didn't wanna feel like a guinea pig and deal with all the bugs that usually happen with the first generation. I know you're on the second generation unit now, but your story just gives me more satisfaction with my decision. There's also the fact that I'm on Sprint and that I love Palm OS. One day, tho', I'll be an iPhone owner I'm sure.