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Disney Employees' Response Questioned - WESH, 6/15/05


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  • Disney Employees' Response Questioned - WESH, 6/15/05

    There is confusion and possibly conflict between what Disney employees are telling the Orange County Sheriff's Office and what they told a 911 dispatcher in the critical seconds when a young boy's life was on the line.

    That 4-year-old had just ridden Mission: Space at Epcot when his mother burst out of the ride, yelling for help, WESH 2 News reported.

    It appears that during the 911 call, Disney workers are saying they are not performing CPR and that they may not know how, even though they indicate on the sheriff's office report hours after the boy died that they are CPR trained.

    What's more, the dispatcher did not immediately ask if the boy was breathing, something most Central Florida dispatchers are trained to do earlier in a 911 emergency call.

    Reedy Creek does not use what's considered the standard emergency medical dispatch (EMD) polices that most Central Florida agencies use.

    EMD has grown out of the need to tell dispatchers what to say when people call in.

    Dr. Husty, who is the EMS medical director for Seminole County, Winter Park and Maitland, said dispatchers are advised to first ask callers their name and the nature of the problem.

    "The very next question is are they unconscious? And the very next question after that is are they breathing? So you get to the very important stuff -- are they breathing or not -- right away," he said.

    Reedy Creek Fire and Rescue will soon move to that standard and right now, dispatchers are undergoing training for that program.
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