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Never received my D23 membership card (but got the welcome kit). Who do I contact?

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  • Never received my D23 membership card (but got the welcome kit). Who do I contact?

    Got my calendar and certificate yesterday, but the membership card never showed up.

    Anyone have an email address to inquire about that?

  • #2
    Re: Never received my D23 membership card (but got the welcome kit). Who do I contact

    Looks like you and I have the same problem....we need to contact D23 but can't figure out how to do it.
    Taking contributions to get me back to Disneyland!

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    • #3
      Re: Never received my D23 membership card (but got the welcome kit). Who do I contact

      If I recall correctly, there's a customer service/guest service email address at the bottom of your order confirmation. Consider using that to find out more about your email.

      Also, I read a while back on D23's facebook comments that email feedback@disneytwentythree.com actually can get better response

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